Title: Error JSON
Last modified: May 24, 2024

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# Error JSON

 *  Resolved [leonieeco](https://wordpress.org/support/users/leonieeco/)
 * (@leonieeco)
 * [2 years ago](https://wordpress.org/support/topic/error-json-4/)
 * I get an error message everytime i try to add listings to the account
 * ![](https://i0.wp.com/i.postimg.cc/bv37DZf2/Schermafbeelding-2024-05-24-110536.
   png?ssl=1)
 * Jetpack is not even activated and the map has been deleted. how can i solve this.
   Merchant account has also been disconnected and google account too. Also reinstalled
   the plugin this dit also not work out

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/)
 * (@carolm29)
 * [2 years ago](https://wordpress.org/support/topic/error-json-4/#post-17780586)
 * Hey there, [@leonieeco](https://wordpress.org/support/users/leonieeco/)! Thanks
   for contacting us. I’m happy to help you.
 * Do you have any caching plugins active? 
   If you do, can you please deactivate
   them and try again to check?
 * If it does not work, can you please see if you can follow the steps below?
    - Go to [https://example.com/wp-admin/admin.php?page=connection-test-admin-page](https://example.com/wp-admin/admin.php?page=connection-test-admin-page)(
      switch example.com with your website’s URL)
    - Under Merchant Center, click MC Disconnect
    - Under Google Account, click Disconnect Google Account
    - Under Jetpack, click Disconnect Jetpack (if applicable)
    - Next, go to Marketing > Google Listings & Ads and set up the connection again.:‎)
 * Please let us know how it goes.
 * Looking forward to your reply.
 * Have a wonderful day!
 *  Thread Starter [leonieeco](https://wordpress.org/support/users/leonieeco/)
 * (@leonieeco)
 * [2 years ago](https://wordpress.org/support/topic/error-json-4/#post-17782838)
 * Hi,
 * I did all the steps and i don’t get any further then the start screen with the
   steps and it just keeps loading.
 * ![](https://postimg.cc/QVp7ZT5y)
 * What can i do now to solve this
 *  Plugin Support [omarfpg a11n](https://wordpress.org/support/users/omarfpg/)
 * (@omarfpg)
 * [2 years ago](https://wordpress.org/support/topic/error-json-4/#post-17787056)
 * Hi [@leonieeco](https://wordpress.org/support/users/leonieeco/),
 * Do you see any errors on your screen or your [browser’s console](https://developer.wordpress.org/advanced-administration/debug/debug-javascript/#open-the-developer-tools)?
   Can you share a screenshot of what you’re seeing now when you try to connect?
   Learning more about the current error will help us provide the next steps to 
   troubleshoot this one.
 * Thanks!
   -OP
 *  [giangel84](https://wordpress.org/support/users/giangel84/)
 * (@giangel84)
 * [2 years ago](https://wordpress.org/support/topic/error-json-4/#post-17794599)
 * I had the same issue: error 400 while calling wp-json endpoint in order to connect
   the WP account (first step).
 * I managed that behaviour by switch off every plugin until I found which one was
   causing the conflict.
   So I was be able to complete all the connections and then
   I re-enabled the conflicting plugin without any errors.
 *  Plugin Support [omarfpg a11n](https://wordpress.org/support/users/omarfpg/)
 * (@omarfpg)
 * [2 years ago](https://wordpress.org/support/topic/error-json-4/#post-17809997)
 * Hi there 👋 ,
 * We haven’t heard from you in a while, so I’m going to mark this as resolved. 
   Feel free to [start a new thread](https://wordpress.org/support/plugin/woocommerce/#new-topic-0)
   if you have any more questions.
 * All the best,
   Omar

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error JSON’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
 * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/)
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## Tags

 * [JSON error](https://wordpress.org/support/topic-tag/json-error/)

 * 5 replies
 * 4 participants
 * Last reply from: [omarfpg a11n](https://wordpress.org/support/users/omarfpg/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/error-json-4/#post-17809997)
 * Status: resolved