Title: Error Loading Files Structure
Last modified: April 4, 2017

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# Error Loading Files Structure

 *  Resolved [ecidoryp](https://wordpress.org/support/users/ecidoryp/)
 * (@ecidoryp)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-loading-files-structure/)
 * If I click on “Generate Backups”, the following error message appear:
 * Error Loading Files Structure
    Response Code: 200 OK {“readyState”:4,”responseText”:”
   SplFileInfo::getType(): Lstat failed for /kunden/1234567890/osappl_forward/wordpress/
   alevel.zip0″,”status”:200,”statusText”:”OK”}

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [XCloner](https://wordpress.org/support/users/xcloner/)
 * (@xcloner)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-loading-files-structure/#post-8990673)
 * Seems XCloner is unable to read or get file size for this file /kunden/1234567890/
   osappl_forward/wordpress/alevel.zip0 , try and exclude it then try again
 *  Thread Starter [ecidoryp](https://wordpress.org/support/users/ecidoryp/)
 * (@ecidoryp)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-loading-files-structure/#post-8990813)
 * The file size is about 8GB. Is this a problem for XCloner?
    The old version of
   XCloner had no problem with this file. The real filename is alevel.zip without
   0
 *  Thread Starter [ecidoryp](https://wordpress.org/support/users/ecidoryp/)
 * (@ecidoryp)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-loading-files-structure/#post-8990847)
 * I have delete this file, now it works. Thank you for your attention.
 *  [XCloner](https://wordpress.org/support/users/xcloner/)
 * (@xcloner)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-loading-files-structure/#post-8990971)
 * It’s not XCloner but the php core SplFileInfo which fails to get the size of 
   that file, you can read here as well [http://php.net/manual/en/function.filesize.php](http://php.net/manual/en/function.filesize.php)
   regarding files over 2GB issues. It could be that your php system does not support
   large files, in the older PHP version, there was a hack to overcome this, however
   i’ve decide to not include that anymore and leave php deal with this only.
 * Please read here [http://php.net/manual/en/intro.filesystem.php](http://php.net/manual/en/intro.filesystem.php)
   on how you can make your system support large files, it could be that your php
   was compiled on a 32 bit system and so files over 2GB will fail at the size reading.
 * My latest test including a backup of a 10GB file and it worked without issues.
 * Hope it helps
 *  [XCloner](https://wordpress.org/support/users/xcloner/)
 * (@xcloner)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/error-loading-files-structure/#post-8990975)
 * Thanks for the update, will mark this as resolved

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error Loading Files Structure’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [XCloner](https://wordpress.org/support/users/xcloner/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/error-loading-files-structure/#post-8990975)
 * Status: resolved