Title: error loading playlist.xml Last modified: August 21, 2016 --- # error loading playlist.xml * [shertalk03](https://wordpress.org/support/users/shertalk03/) * (@shertalk03) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/) * Installed plugin and using all default settings get the following error: “error loading playlist.xml” * I can see the thumbnails for popular and related videos, but when I select one I get a 404 error. * [http://wordpress.org/plugins/contus-video-gallery/](http://wordpress.org/plugins/contus-video-gallery/) Viewing 7 replies - 1 through 7 (of 7 total) * [karthikeyani](https://wordpress.org/support/users/karthikeyani/) * (@karthikeyani) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4141917) * Hi, * Please share your site link and make sure that you have set “post name” or “default” as permalink in WP Admin -> Settings -> Permalinks. * Thread Starter [shertalk03](https://wordpress.org/support/users/shertalk03/) * (@shertalk03) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4142001) * I went back and set the permalink to default and it still doesn’t work. Here is a link to my site: * [http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/?page_id=123](http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/?page_id=123) * [karthikeyani](https://wordpress.org/support/users/karthikeyani/) * (@karthikeyani) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4142045) * Hi, * Please open /wp-content/plugins/contus-video-gallery/configXML.php and find the below code. * ``` $playXml = APPTHA_VGALLERY_BASEURL . 'myextractXML.php'; $midrollXml = APPTHA_VGALLERY_BASEURL . 'mymidrollXML.php'; $imaAdsXML = APPTHA_VGALLERY_BASEURL . 'myimaadsXML.php'; $langXML = APPTHA_VGALLERY_BASEURL . 'languageXML.php'; $emailPath = APPTHA_VGALLERY_BASEURL . 'hdflvplayer/email.php'; $downloadPath = APPTHA_VGALLERY_BASEURL . 'hdflvplayer/download.php'; $adsXml = APPTHA_VGALLERY_BASEURL . 'myadsXML.php'; $skinPath = APPTHA_VGALLERY_BASEURL . 'hdflvplayer' . DS . 'skin/skin_hdflv_white.swf'; ``` * Now replace with the following code and check. * ``` $playXml = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/myextractXML.php'; $midrollXml = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/mymidrollXML.php'; $imaAdsXML = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/myimaadsXML.php'; $langXML = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/languageXML.php'; $emailPath = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/hdflvplayer/email.php'; $downloadPath = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/hdflvplayer/download.php'; $adsXml = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/myadsXML.php'; $skinPath = 'http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/hdflvplayer/skin/skin_hdflv_white.swf'; ``` * Thread Starter [shertalk03](https://wordpress.org/support/users/shertalk03/) * (@shertalk03) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4142063) * I tried the above code and no luck – same error. * [karthikeyani](https://wordpress.org/support/users/karthikeyani/) * (@karthikeyani) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4142072) * Hi, * I have checked your site and found that now you are getting 500 error for loading configxml file. Please refer the following link for your reference. * [http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/configXML.php](http://www.sherylandcorey.com.php53-9.ord1-1.websitetestlink.com/wp-content/plugins/contus-video-gallery/configXML.php) * Before moving the modified configXML.php file via ftp or filezilla, please rename the file file like “configXML.php1” and delete the server file and move the modified file in to your server. Now rename the file as “configXML.php” and refresh the above link and check. Please refer the following link for your reference. * [http://screencast.com/t/j4bfDu3um](http://screencast.com/t/j4bfDu3um) * If you are still facing the same issue, feel free to contact us. * Thread Starter [shertalk03](https://wordpress.org/support/users/shertalk03/) * (@shertalk03) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4142081) * Hi, * I tried your above steps and still get the same error. * [karthikeyani](https://wordpress.org/support/users/karthikeyani/) * (@karthikeyani) * [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4142086) * Hi, * Please contact our supporting team at apptha.com. So that we can check from our end and update you ASAP. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘error loading playlist.xml’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/contus-video-gallery_ba544b.svg) * [WORDPRESS VIDEO GALLERY](https://wordpress.org/plugins/contus-video-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/contus-video-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/contus-video-gallery/) * [Active Topics](https://wordpress.org/support/plugin/contus-video-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contus-video-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contus-video-gallery/reviews/) * 7 replies * 2 participants * Last reply from: [karthikeyani](https://wordpress.org/support/users/karthikeyani/) * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/error-loading-playlistxml/#post-4142086) * Status: not resolved