Title: Error loading profile page
Last modified: March 20, 2022

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# Error loading profile page

 *  [pitajpetru](https://wordpress.org/support/users/pitajpetru/)
 * (@pitajpetru)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-loading-profile-page/)
 * Tutor LMS _My profile page_ is trying to parse date (I’m guessing Registration
   date) which results in **critical error on page** while accessing site translated
   to Croatian language.
 * Work fine when language is switched to English.
 * Error log:
 *     ```
       [20-Mar-2022 15:00:11 UTC] PHP Fatal error:  Uncaught Exception: DateTime::__construct(): Failed to parse time string (Sub 29 svi 2021, 06:28:30 pm) at position 0 (S): The timezone could not be found in the database in /home/site/public_html/wp-content/plugins/tutor/classes/Utils.php:9433
       Stack trace:
       #0 /home/site/public_html/wp-content/plugins/tutor/classes/Utils.php(9433): DateTime->__construct('Sub 29 svi 2021...')
       #1 /home/site/public_html/wp-content/plugins/tutor/templates/dashboard/my-profile.php(13): TUTOR\Utils->convert_date_into_wp_timezone('Sub 29 svi 2021...')
       #2 /home/site/public_html/wp-content/plugins/tutor/includes/tutor-template-functions.php(115): include('/home/site/...')
       #3 /home/site/public_html/wp-content/plugins/tutor/templates/dashboard.php(230): tutor_load_template('dashboard.my-pr...')
       #4 /home/site/public_html/wp-includes/template-loader.php(106): include('/home/site/...')
       #5 /home/site/public_html/wp-blog-header.php(19): require_once('/home/site/...')
       #6 /home/site/public_html/index in /home/site/public_html/wp-content/plugins/tutor/classes/Utils.php on line 9433
       ```
   

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * (@jobayertuser)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-loading-profile-page/#post-15477305)
 * Hello [@pitajpetru](https://wordpress.org/support/users/pitajpetru/),
 * `/plugins/tutor/classes/Utils.php` , here line 9417 function this `convert_date_into_wp_timezone`
   full code replace with this code
 *     ```
       public function convert_date_into_wp_timezone( string $date ){
           $date_format = get_option('date_format');
           $time_format = get_option('time_format');
           $date = date("{$date_format} {$time_format}",  strtotime( wp_get_current_user()->user_registered ));
           return $date;
           } (edited)
       ```
   
 *  Thread Starter [pitajpetru](https://wordpress.org/support/users/pitajpetru/)
 * (@pitajpetru)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-loading-profile-page/#post-15478057)
 * Can we expect this fix in official plugin as well?
 * When plugin gets updated changes wont be overridden?
 * Thanks!
 *  Thread Starter [pitajpetru](https://wordpress.org/support/users/pitajpetru/)
 * (@pitajpetru)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-loading-profile-page/#post-15478081)
 * Just to confirm that fix is working, updating Utils.php with code provided results
   in working My profile page!
 *  [guezs](https://wordpress.org/support/users/guezs/)
 * (@guezs)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-loading-profile-page/#post-15479305)
 * This worked well for me too (without the (edited) text).
 * Thank you.
 *  Plugin Support [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * (@jobayertuser)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-loading-profile-page/#post-15480512)
 * Hello [@pitajpetru](https://wordpress.org/support/users/pitajpetru/),
 * We will fix this problem with our next update so no worry. And yes glad to hear
   that your problem is solved.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error loading profile page’ is closed to new replies.

 * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875)
 * [Tutor LMS - eLearning and online course solution](https://wordpress.org/plugins/tutor/)
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 * 5 replies
 * 3 participants
 * Last reply from: [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/error-loading-profile-page/#post-15480512)
 * Status: not resolved