Title: Error Loading Settings
Last modified: August 21, 2016

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# Error Loading Settings

 *  Resolved [swamparoo](https://wordpress.org/support/users/swamparoo/)
 * (@swamparoo)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-loading-settings/)
 * When I first installed the plugin I was getting an error stating that the helpdesk
   was offline even though under osTicket it was showing online. I then read on 
   here that this only supports 1.7.x and I had installed the 1.8.x version. So,
   I wiped that out. Did a clean install of osTicket 1.7.5. Then I started to get
   the error of “Error loading settings. Contact admin.” I uninstalled the plugin,
   deleted the page it created, reinstalled the plugin and it created it a new page
   when I saved the settings. I’m still getting the same error of it loading settings.
 * [https://wordpress.org/plugins/osticket-wp-bridge/](https://wordpress.org/plugins/osticket-wp-bridge/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [swamparoo](https://wordpress.org/support/users/swamparoo/)
 * (@swamparoo)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-loading-settings/#post-4577799)
 * I think I somehow moved a file or so messing up my index.php. Replaced that with
   a fresh one and everything’s working perfectly now.

Viewing 1 replies (of 1 total)

The topic ‘Error Loading Settings’ is closed to new replies.

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 * 1 reply
 * 1 participant
 * Last reply from: [swamparoo](https://wordpress.org/support/users/swamparoo/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/error-loading-settings/#post-4577799)
 * Status: resolved