Title: Error Loading Skin: Incompatible Player Version
Last modified: August 20, 2016

---

# Error Loading Skin: Incompatible Player Version

 *  Resolved [scmphoto](https://wordpress.org/support/users/scmphoto/)
 * (@scmphoto)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/error-loading-skin-incompatible-player-version/)
 * I used this plugin for a while and it was great. Then I uninstalled and removed
   it. Now I am trying to use it again, and everything is perfect…except the videos
   won’t play. I did a completely clean install. Now when the player loads, an error
   message loads saying: Error Loading Skin: Incompatible Player Version. Can anyone
   help? I’ve used the skins that came with the plugin. Please and thank you.
 * View the problem here: [http://thespinartist.com/wordpress/production/](http://thespinartist.com/wordpress/production/)
   (
   doesn’t show error message in Firefox)

Viewing 1 replies (of 1 total)

 *  [chuckfloyd](https://wordpress.org/support/users/chuckfloyd/)
 * (@chuckfloyd)
 * [13 years ago](https://wordpress.org/support/topic/error-loading-skin-incompatible-player-version/#post-3573238)
 * This plug-in uses it’s own version of JWPlayer and it’s not the latest one. Sounds
   like you’ve installed a newer version (possibly the JW Player Plugin?) and it’s
   not liking it. Just a thought.

Viewing 1 replies (of 1 total)

The topic ‘Error Loading Skin: Incompatible Player Version’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/cool-video-gallery_658d3b.svg)
 * [Cool Video Gallery](https://wordpress.org/plugins/cool-video-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cool-video-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cool-video-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/cool-video-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cool-video-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cool-video-gallery/reviews/)

## Tags

 * [incompatible](https://wordpress.org/support/topic-tag/incompatible/)
 * [video](https://wordpress.org/support/topic-tag/video/)

 * 1 reply
 * 2 participants
 * Last reply from: [chuckfloyd](https://wordpress.org/support/users/chuckfloyd/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/error-loading-skin-incompatible-player-version/#post-3573238)
 * Status: resolved