Title: Error loading this resource
Last modified: August 31, 2016

---

# Error loading this resource

 *  [cr0ky](https://wordpress.org/support/users/cr0ky/)
 * (@cr0ky)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-loading-this-resource-2/)
 * Hello,
 * We got a multisite wordpress with different sites.
    When we upload a mp4 file
   to it, we keep getting ‘Error loading this resource’ when we open the page. I’ve
   been looking and looking but can’t find the solution. The folder /var/www/html/
   NAME/wp-content/uploads/2016/03/mymedia.mp4 all have apache with 755 as a config
   so that should be ok.
 * This is my http conf:
 *     ```
       NameVirtualHost *:80
   
       <VirtualHost *:80>
               ServerName bla.bla.ba
               ServerAdmin emailhere
               DocumentRoot /var/www/html/
               ServerSignature off
               <Directory />
                       Options FollowSymLinks
                       AllowOverride All
               </Directory>
               <Directory "/var/www/html">
                   Options Indexes FollowSymLinks MultiViews
                   Order allow,deny
                   AllowOverride All
                   Allow from all
               </Directory>
       </VirtualHost>
       ```
   
 * And this my .htaccess:
    (Located in: /var/www/html/NAME )
 *     ```
       RewriteEngine On
       RewriteBase /NAME/
       RewriteRule ^index\.php$ - [L]
   
       # uploaded files
       RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L]
       RewriteRule ^(.*/)?files/$ index.php [L]
       RewriteCond %{REQUEST_URI} !.*wp-content/plugins.*
   
       # add a trailing slash to /wp-admin
       RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]
   
       RewriteCond %{REQUEST_FILENAME} -f [OR]
       RewriteCond %{REQUEST_FILENAME} -d
       RewriteRule ^ - [L]
       RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
       RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
       RewriteRule . index.php [L]
   
       # BEGIN W3TC Browser Cache
       <IfModule mod_deflate.c>
           <IfModule mod_headers.c>
               Header append Vary User-Agent env=!dont-vary
           </IfModule>
               AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
           <IfModule mod_mime.c>
               # DEFLATE by extension
               AddOutputFilter DEFLATE js css htm html xml
           </IfModule>
       </IfModule>
       # END W3TC Browser Cache
       ```
   
 * Anyone got an idea?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [cr0ky](https://wordpress.org/support/users/cr0ky/)
 * (@cr0ky)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-loading-this-resource-2/#post-7307682)
 * updated to 4.5.1 still fails to load
 *  [jkhongusc](https://wordpress.org/support/users/jkhongusc/)
 * (@jkhongusc)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-loading-this-resource-2/#post-7307684)
 * Just a thought… maybe it isnt a WP issue. This is what I would do. Remove WP 
   out of the loop:
    1) copy /var/www/html/NAME/wp-content/uploads/2016/03/mymedia.
   mp4 to /var/www/html 2) load the file via browser – domain.com/mymedia.mp4
 *  Thread Starter [cr0ky](https://wordpress.org/support/users/cr0ky/)
 * (@cr0ky)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-loading-this-resource-2/#post-7307697)
 * Hello,
    So I’ve done that and that plays without issues. It looks like something
   with the permalink stuff?
 *  [jkhongusc](https://wordpress.org/support/users/jkhongusc/)
 * (@jkhongusc)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/error-loading-this-resource-2/#post-7307703)
 * IMO, one of your plugins is affecting your mp4 file(s). You should look through
   your list of plugins. You might want to disable some to see if it helps.
 * Note there are multiple ways to access your mp4. This url should work (it bypasses
   WP) – [http://mydomain.com/wp-content/uploads/2016/03/mymedia.mp4](http://mydomain.com/wp-content/uploads/2016/03/mymedia.mp4)
   
   This is probably the url you are using that doesnt work – [http://mydomain.com/files/2016/03/mymedia.mp4](http://mydomain.com/files/2016/03/mymedia.mp4)(
   or something similar – starts with /files/)
 *  [Hidoshi](https://wordpress.org/support/users/hidoshi/)
 * (@hidoshi)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/error-loading-this-resource-2/#post-8742007)
 * So this is happening to me and I’ve tried deactivating plugins, reencoding the
   video and reuploading, and nothing.
 * Page here: [http://2017.conbravo.com/](http://2017.conbravo.com/)
 * The video plays fine in all desktop browsers, but fails on iPhone/iPad. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error loading this resource’ is closed to new replies.

## Tags

 * [htaccess](https://wordpress.org/support/topic-tag/htaccess/)
 * [loading](https://wordpress.org/support/topic-tag/loading/)
 * [media](https://wordpress.org/support/topic-tag/media/)
 * [mp4](https://wordpress.org/support/topic-tag/mp4/)
 * [multisite](https://wordpress.org/support/topic-tag/multisite/)

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 5 replies
 * 3 participants
 * Last reply from: [Hidoshi](https://wordpress.org/support/users/hidoshi/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/error-loading-this-resource-2/#post-8742007)
 * Status: not resolved

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