Title: Error Log Doesn&#039;t Show Errors
Last modified: August 21, 2016

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# Error Log Doesn't Show Errors

 *  Resolved [cwendt01](https://wordpress.org/support/users/cwendt01/)
 * (@cwendt01)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/error-log-doesnt-show-errors/)
 * This is my first time using this plugin, so it could be something in my CVS file
   that is causing issues. But I downloaded the “template” from the Users > Import
   From CSV page, updated it with 10 test users, and uploaded it. I get the “No 
   user was successfully imported, please check the error log.” message. When I 
   click on the error log link though, I just get a white page with zero info — 
   so I can’t figure out what is from with my CSV file, blargh!
 * – C.
 * [http://wordpress.org/plugins/import-users-from-csv/](http://wordpress.org/plugins/import-users-from-csv/)

Viewing 1 replies (of 1 total)

 *  [kenrichman](https://wordpress.org/support/users/kenrichman/)
 * (@kenrichman)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/error-log-doesnt-show-errors/#post-4001353)
 * See ‘ not importing and nothing in the log file’ thread below.
 * YOu need to save the .csv as a Windows .csv
 * Just had the sasme problem.

Viewing 1 replies (of 1 total)

The topic ‘Error Log Doesn't Show Errors’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv/assets/icon-256x256.png?rev=2320381)
 * [Import Users from CSV](https://wordpress.org/plugins/import-users-from-csv/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/import-users-from-csv/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [kenrichman](https://wordpress.org/support/users/kenrichman/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/error-log-doesnt-show-errors/#post-4001353)
 * Status: resolved