Title: Error login through WP Last modified: June 23, 2025 --- # Error login through WP * Resolved [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/) * I am having issues logging into the system through wordpress… it woks fine when going to the site directly and login, but it will not through wordpress plugin. First i got the message saying “something went wrong” “forbidden” Then after i got “something went wrong” “Failed logging in, please verify your credentials.” Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/error-login-through-wp/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-login-through-wp/page/2/?output_format=md) * Plugin Support [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524027) * Hi [@larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/), * It sounds like there’s an error occurring when you try to authenticate with SimplyBook via the WordPress plugin, and the generic _“Something went wrong”_ message likely appears as a result of this. * Could you navigate to the SimplyBook plugin once more, then open the _Developer Tools -> “Console” tab_ of your browser (the shortcut is **Ctrl + Shift + J** in Google Chrome on Windows) and try logging in once more, while you have the _Console_ tab open? * If the login fails once more, you should see related error messages with more information about the issue being logged to the _Console_. Please attach those in your reply to this thread, and we’ll have a look at those. * Kind regards, Jarno - This reply was modified 11 months, 2 weeks ago by [Jarno Vos](https://wordpress.org/support/users/jarnovos/). * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524051) * i am on a macbook air, using chrome… where do i find the developer tools option? * Plugin Support [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524064) * [@larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * You can press _Command (**⌘**) + Option + J_ in Chrome on MacOS to open the ** Developer Tools -> Console** tab directly. * Alternatively, you can click the three dots (**⋮**) in the top right corner of your browser, then select _More Tools -> Developer Tools_ and select the **Console** tab in the new window that appeared. * ![](https://i0.wp.com/i.ibb.co/hNSZfpw/Screenshot-2025-06-23-at-11-37-53.png? ssl=1) * ![](https://i0.wp.com/i.ibb.co/JWvzCPSf/Screenshot-2025-06-23-at-11-38-07.png? ssl=1) * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524067) * ![](https://wordpress.org/c791fee0-c10a-4a63-9400-46b34f260500) * still comes with this error * Plugin Support [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524077) * Hi [@larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/), * Yes, this approach will not fix the issue; but it should log more information about the underlying cause of the _“Something went wrong”_ error to the **Console** tab in the Developer Tools window when the login fails. * As described in my initial post: if you share the errors as listed in the _Console_ tab when the login fails, that would allow us to have a closer look at those and determine what’s going on here. * Kind regards, Jarno * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524144) * okay, i am not a computer genius in this sense – so i need to know exactly what it is you want to see, should i copy paste the whole console tab content or what do you need from my side to check more into it ? * Plugin Support [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524199) * Hi [@larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/), * There should be error message(s) marked in red, but you could also copy everything that you see in the Console (after producing a failed login with the _Console_ tab opened) and paste it here; and I’ll figure it out. * Kind regards, Jarno * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524219) * ![](https://wordpress.org/a7a9b6c2-82d7-4822-9f88-05709993d3d6) * this is what you are looking for ? * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524224) * ![](https://wordpress.org/fbdf0d31-1981-48e8-92c2-8c6255f4ccfb) * this * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524231) * for some reason it will not add the screenshot of the console to the post so i copy pasted the text in the console : * JQMIGRATE: Migrate is installed, version 3.4.1 2index.js?ver=8e5255b941ea5095845b: 1 The notFoundRoute API is deprecated and will be removed in the next major version. See [https://tanstack.com/router/v1/docs/framework/react/guide/not-found-errors#migrating-from-notfoundroute](https://tanstack.com/router/v1/docs/framework/react/guide/not-found-errors#migrating-from-notfoundroute) for more info.update @ index.js?ver=8e5255b941ea5095845b:1Understand this warningapi- fetch.min.js?ver=3623a576c78df404ff20:2 * ```wp-block-code POST https://www.intfanregister.site/tedgolf/wp-json/simplybook/v1/onboarding/auth?token=zndt9&_locale=user 500 (Internal Server Error) ``` * j @ api-fetch.min.js?ver=3623a576c78df404ff20:2 h @ api-fetch.min.js?ver=3623a576c78df404ff20: 2(anonymous) @ api-fetch.min.js?ver=3623a576c78df404ff20:2P @ api-fetch.min.js? ver=3623a576c78df404ff20:2(anonymous) @ api-fetch.min.js?ver=3623a576c78df404ff20: 2o @ api-fetch.min.js?ver=3623a576c78df404ff20:2(anonymous) @ api-fetch.min.js? ver=3623a576c78df404ff20:2P.method.t @ api-fetch.min.js?ver=3623a576c78df404ff20: 2(anonymous) @ api-fetch.min.js?ver=3623a576c78df404ff20:2(anonymous) @ api-fetch. min.js?ver=3623a576c78df404ff20:2o @ api-fetch.min.js?ver=3623a576c78df404ff20: 2(anonymous) @ api-fetch.min.js?ver=3623a576c78df404ff20:2(anonymous) @ api-fetch. min.js?ver=3623a576c78df404ff20:2r @ api-fetch.min.js?ver=3623a576c78df404ff20: 2(anonymous) @ api-fetch.min.js?ver=3623a576c78df404ff20:2g @ api-fetch.min.js? ver=3623a576c78df404ff20:2(anonymous) @ api-fetch.min.js?ver=3623a576c78df404ff20: 2A @ api-fetch.min.js?ver=3623a576c78df404ff20:2R @ 843.js:1(anonymous) @ 843. js:1(anonymous) @ 201.js:1await in (anonymous)Xa @ react-dom.min.js?ver=18.3.1.1: 10B @ react-dom.min.js?ver=18.3.1.1:10W @ react-dom.min.js?ver=18.3.1.1:10qe @ react-dom.min.js?ver=18.3.1.1:10Ke @ react-dom.min.js?ver=18.3.1.1:10(anonymous) @ react-dom.min.js?ver=18.3.1.1:10dl @ react-dom.min.js?ver=18.3.1.1:10V @ react- dom.min.js?ver=18.3.1.1:10Je @ react-dom.min.js?ver=18.3.1.1:10pe @ react-dom. min.js?ver=18.3.1.1:10fe @ react-dom.min.js?ver=18.3.1.1:10Understand this error843. js:1 {message: ‘Failed logging in, please verify your credentials.’, status: ‘ error’, data: {…}, request_success: true} * Plugin Support [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524272) * Hi [@larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/), * Great, the text version would be sufficient as I don’t necessarily need a screenshot. * However, in your copied text the `data: {…}` section isn’t visible entirely, this has to be ‘expanded’ first by clicking the arrow in front of it, which will reveal it’s contents. * Could you expand the **“data: {…}”** section as well, and then copy and paste all of the console errors once more (just like you did previously) and attach them here again? I’ll attach a screenshot below to better clarify how to do that. * ![](https://i0.wp.com/i.ibb.co/mrrNtsWb/Screenshot-2025-06-23-at-13-09-46.png? ssl=1) * Kind regards, Jarno * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524359) * this ? 1. _ {message: ‘Failed logging in, please verify your credentials.’, status: ‘error’, data: {…}, request\_success: true} 2. a. **data**: {message: ‘Failed logging in, please verify your credentials.’, data:{…}} b. **message**: “Failed logging in, please verify your credentials.” c. **request_success**: true d. **status**: “error” e. [Prototype](https://codex.wordpress.org/Prototype): Object * Plugin Support [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524373) * Hi [@larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/), * Almost there; but I’d need the expanded `data: {...}` part as well. In your copied text this was still “minimized”. * Please see my instructions above on how to expand that section, after which you can copy the error message again and share it here. The data section should look like this once it has been expanded. * ![](https://i0.wp.com/i.ibb.co/PZ9gQdGn/image.png?ssl=1) * Thread Starter [larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/) * (@larsvegasknudsen) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524376) * okay expanded them all so hope its all good now 1. _{message: ‘Failed logging in, please verify your credentials.’, status: ‘error’, data: {…}, request\_success: true}_ 2. a. **data**: b. a. **data**: b. a. **response_code**: 400 b. **response_message**: “Invalid login or password” c. [Prototype](https://codex.wordpress.org/Prototype): Object d. a. **constructor**: _ƒ Object()_ b. **hasOwnProperty**: _ƒ hasOwnProperty()_ c. **isPrototypeOf**: _ƒ isPrototypeOf()_ d. **propertyIsEnumerable**: _ƒ propertyIsEnumerable()_ e. **toLocaleString**: _ƒ toLocaleString()_ f. **toString**: _ƒ toString()_ g. **valueOf**: _ƒ valueOf()_ h. **__defineGetter__**: _ƒ \_\_defineGetter\_\_()_ i. **__defineSetter__**: _ƒ \_\_defineSetter\_\_()_ j. **__lookupGetter__**: _ƒ \_\_lookupGetter\_\_()_ k. **__lookupSetter__**: _ƒ \_\_lookupSetter\_\_()_ l. **__proto__**: (…) m. get __proto__: _ƒ \_\_proto\_\_()_ n. set __proto__: _ƒ \_\_proto\_\_()_ c. **message**: “Failed logging in, please verify your credentials.” d. [Prototype](https://codex.wordpress.org/Prototype): Object e. a. **constructor**: _ƒ Object()_ b. **hasOwnProperty**: _ƒ hasOwnProperty()_ c. **isPrototypeOf**: _ƒ isPrototypeOf()_ d. **propertyIsEnumerable**: _ƒ propertyIsEnumerable()_ e. **toLocaleString**: _ƒ toLocaleString()_ f. **toString**: _ƒ toString()_ g. **valueOf**: _ƒ valueOf()_ h. **__defineGetter__**: _ƒ \_\_defineGetter\_\_()_ i. **__defineSetter__**: _ƒ \_\_defineSetter\_\_()_ j. **__lookupGetter__**: _ƒ \_\_lookupGetter\_\_()_ k. **__lookupSetter__**: _ƒ \_\_lookupSetter\_\_()_ l. **__proto__**: (…) m. get __proto__: _ƒ \_\_proto\_\_()_ n. set __proto__: _ƒ \_\_proto\_\_()_ c. **message**: “Failed logging in, please verify your credentials.” d. **request_success**: true e. **status**: “error” f. [Prototype](https://codex.wordpress.org/Prototype): Object g. a. **constructor**: _ƒ Object()_ b. **hasOwnProperty**: _ƒ hasOwnProperty()_ c. **isPrototypeOf**: _ƒ isPrototypeOf()_ d. **propertyIsEnumerable**: _ƒ propertyIsEnumerable()_ e. **toLocaleString**: _ƒ toLocaleString()_ f. **toString**: _ƒ toString()_ g. **valueOf**: _ƒ valueOf()_ h. **__defineGetter__**: _ƒ \_\_defineGetter\_\_()_ i. **__defineSetter__**: _ƒ \_\_defineSetter\_\_()_ j. **__lookupGetter__**: _ƒ \_\_lookupGetter\_\_()_ k. **__lookupSetter__**: _ƒ \_\_lookupSetter\_\_()_ l. **__proto__**: (…) m. get __proto__: _ƒ \_\_proto\_\_()_ n. set __proto__: _ƒ \_\_proto\_\_()_ * Plugin Support [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/#post-18524478) * Hi [@larsvegasknudsen](https://wordpress.org/support/users/larsvegasknudsen/), * Yes, perfect. This error message should really only appear if invalid login details have been entered during sign-on, so that certainly seems to be causing this issue. * You will find the your sign-on credentials in the initial **Registration information** mail that you received from SimplyBook. The screenshot below elaborates on where to find the information for each of these fields. * ![](https://i0.wp.com/i.ibb.co/Rkx1T3j8/image.png?ssl=1) * Kind regards, Jarno Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/error-login-through-wp/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-login-through-wp/page/2/?output_format=md) The topic ‘Error login through WP’ is closed to new replies. * ![](https://ps.w.org/simplybook/assets/icon-256x256.png?rev=3065290) * [SimplyBook.me - Booking and reservations calendar](https://wordpress.org/plugins/simplybook/) * [Frequently Asked Questions](https://wordpress.org/plugins/simplybook/#faq) * [Support Threads](https://wordpress.org/support/plugin/simplybook/) * [Active Topics](https://wordpress.org/support/plugin/simplybook/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/simplybook/unresolved/) * [Reviews](https://wordpress.org/support/plugin/simplybook/reviews/) * 16 replies * 2 participants * Last reply from: [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * Last activity: [11 months, 2 weeks ago](https://wordpress.org/support/topic/error-login-through-wp/page/2/#post-18529800) * Status: resolved