Title: error loging in
Last modified: August 30, 2016

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# error loging in

 *  [aldin30](https://wordpress.org/support/users/aldin30/)
 * (@aldin30)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-loging-in/)
 * hi,
 * I just created a subdomain in the cPanel and installed WP via Softaculous, got
   confirmation email and everything. Anyways when I try to login I get “incorrect
   username or password” error. I checked it several times and they are both correct.
   Is this a bug on my hosting provider end or is it softaculous? please help me
   out here
 * thank you in advance
 * Aldin

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837718)
 * What is the URL of the site with the problem?
 *  [Adeline](https://wordpress.org/support/users/adeline/)
 * (@adeline)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837725)
 * Have you checked out the [Create a Network](http://codex.wordpress.org/Create_A_Network)
   documentation for sub-domains and the [Softaculous](http://codex.wordpress.org/Installing_WordPress#Softaculous)
   section?
 *  Thread Starter [aldin30](https://wordpress.org/support/users/aldin30/)
 * (@aldin30)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837836)
 * the reason I want to install a subdomain is to install the main-wp plugin there
   and then monitor/backup/update all my other sites and client sites from there.
   but maybe there is a better option?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837845)
 * That should work. Have you solved the login problem?
 *  Thread Starter [aldin30](https://wordpress.org/support/users/aldin30/)
 * (@aldin30)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837871)
 * my hosting support guys are looking at it now, hopefully they’ll solve it soon
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837889)
 * Excellent, please let us know what it was!
 *  Thread Starter [aldin30](https://wordpress.org/support/users/aldin30/)
 * (@aldin30)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837932)
 * they managed to log in and told me I was using the username wrong!?!? I don’t
   know what that means but anyway afterwards I was able to log in. I installed 
   the MainWP plugin and played around a little and left it to finish the setup 
   later. but today I can’t open the subdomain (neither the login page nor the frontend
   interface). I get “this page is not available”
 * I opened another ticket with the support, let’s see if they can fix it
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837933)
 * Yeah, what username you use shouldn’t have anything to do with whether or not
   a subdomain exists.
 * Hopefully they can figure this out for you.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘error loging in’ is closed to new replies.

## Tags

 * [installation error](https://wordpress.org/support/topic-tag/installation-error/)
 * [softaculous](https://wordpress.org/support/topic-tag/softaculous/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/error-loging-in/#post-6837933)
 * Status: not resolved

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