Title: Error making a backup
Last modified: May 1, 2020

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# Error making a backup

 *  Resolved [julioferrando](https://wordpress.org/support/users/julioferrando/)
 * (@julioferrando)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-making-a-backup/)
 * Hi, I installed this plugin 2 days ago and I made 2 correct backups
 * But now every time I create a backup the process takes so much time, freezes 
   at 50% more or less and never finish
 * Here is the log [https://pastebin.com/8j3XpFM6](https://pastebin.com/8j3XpFM6)
 * I tried to reduce the split size to 25Mb and it did not work
    I tried to make
   the backup with all the plugins non activated and it did not work I tried to 
   make the backup without DB (only plugins, uploads, themes and other) and it worked
   correctly so maybe the problem is in the DB
 * What can I do?
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-making-a-backup/#post-12769790)
 * Hi,
 * It shows that the backup process is timed out or killed off.
 * Could you try to reduce the backup archive split size? This will split the backup
   into smaller, more manageable files.
 * To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab,
   and find the ‘split backups every’ option. Set this to 25mb, save your settings
   and run a new process.
 * If the issue persists, please ask your hosts/server admin to investigate their
   PHP error logs. These logs should contain more information on the exact issue
   that is causing the backup process to halt.
 * Kind Regards,
    Bryle
 *  Thread Starter [julioferrando](https://wordpress.org/support/users/julioferrando/)
 * (@julioferrando)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-making-a-backup/#post-12770664)
 * Hi, as I said I already did it
 * I am going to contact the host admin

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error making a backup’ is closed to new replies.

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## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)
 * [fail](https://wordpress.org/support/topic-tag/fail/)
 * [freeze](https://wordpress.org/support/topic-tag/freeze/)
 * [time](https://wordpress.org/support/topic-tag/time/)

 * 2 replies
 * 2 participants
 * Last reply from: [julioferrando](https://wordpress.org/support/users/julioferrando/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/error-making-a-backup/#post-12770664)
 * Status: resolved