Title: Error Message
Last modified: October 31, 2023

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# Error Message

 *  Resolved [pothound](https://wordpress.org/support/users/pothound/)
 * (@pothound)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-message-1007/)
 * Hey Team
   I love the plugin but I keep getting errors and can not proceed{“message”:”
   Request failed with status code 403″,”name”:”Error”,”response”:{“data”:”\n\n\
   n\t403 Forbidden\n\t

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-message-1007/#post-17180082)
 * 
   [@pothound](https://wordpress.org/support/users/pothound/)
 * Hi.
 * It’s probably a permission issue related to a security plugin. 
 * Please see our guideline here if you have the Wordfence:
 * [https://depicter.helpscoutdocs.com/article/262-403-error](https://depicter.helpscoutdocs.com/article/262-403-error)
 * If the previous suggestion does not work, click on the “Error Details” button
   when the error occurs, copy the complete error message report, and send it here.
   
   Let us know
 *  Thread Starter [pothound](https://wordpress.org/support/users/pothound/)
 * (@pothound)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-message-1007/#post-17193547)
 * Hey [@averta](https://wordpress.org/support/users/averta/) thank you, that indeed
   fixed the problem.
   However there are still issues, the slides load very slow 
   or not at all. Sad, as I really liked that plugin
 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-message-1007/#post-17228648)
 * [@pothound](https://wordpress.org/support/users/pothound/)
   Hi.
 * I’m glad I could help. 
 * For better website performance, I recommend running a test via GTMetrix to identify
   potential areas for optimization. This should provide valuable insights to improve
   the user experience.
 * If you encounter an issue where the slider fails to load entirely, it may indicate
   a separate problem that requires further investigation. In such cases, I recommend
   reviewing our guidelines to identify any potential errors and troubleshoot the
   issue. This should help you determine the root cause of the problem and resolve
   it accordingly.
 * [https://depicter.helpscoutdocs.com/article/266-browser-console](https://depicter.helpscoutdocs.com/article/266-browser-console)
 * [https://depicter.helpscoutdocs.com/article/263-500-error](https://depicter.helpscoutdocs.com/article/263-500-error)
 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/error-message-1007/#post-17298026)
 * Hi,
   Since it has been a month and there is nor reply from you, so I mark this
   topic as a resolved oneRegards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error Message’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [averta](https://wordpress.org/support/users/averta/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/error-message-1007/#post-17298026)
 * Status: resolved