Title: Error Message
Last modified: April 9, 2024

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# Error Message

 *  Resolved [amandarjc](https://wordpress.org/support/users/amandarjc/)
 * (@amandarjc)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-message-1028/)
 * Hello,
 * I have an error message on the dashboard saying: 2024-03-25 12:54:49: Access 
   key validating: Unknown access key.
 * Please can you advise?
 * Many thanks,
 * Amanda

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-message-1028/#post-17563427)
 * Hello [@amandarjc](https://wordpress.org/support/users/amandarjc/),
 * You can find your Security access key in your CleanTalk Security Dashboard here:
 * [https://cleantalk.org/my?cp_mode=security](https://cleantalk.org/my?cp_mode=security)
 * If you stil have questions, lease contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/openWordPress.org)
 * WordPress.org is for plugin questions only, not the service.
 * Thank you.
 *  Thread Starter [amandarjc](https://wordpress.org/support/users/amandarjc/)
 * (@amandarjc)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-message-1028/#post-17563497)
 * Hello, Yes I have my access key. But it comes up as an error message saying: 
   2024-03-25 12:54:49: Access key validating: Unknown access key.
 * Do you need a screen shot so you can see the error message?
 *  I also clicked on the link [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/openWordPress.org)
   and it says page not found.
    -  This reply was modified 2 years, 1 month ago by [amandarjc](https://wordpress.org/support/users/amandarjc/).
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-message-1028/#post-17563562)
 * According to WordPress rules, we are not allowed to discuss service questions
   on this forum.
 * To open a ticket in our support system, please do the following:
    1. Log into your CleanTalk account:
       [https://cleantalk.org/my/session](https://cleantalk.org/my/session)
    2. Follow this link: 
       [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/openWordPress.org)
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error Message’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/error-message-1028/#post-17563562)
 * Status: resolved