Title: Error message
Last modified: October 17, 2025

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# Error message

 *  Resolved [joelmellin](https://wordpress.org/support/users/joelmellin/)
 * (@joelmellin)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/error-message-1073/)
 * [https://snipboard.io/fTsr9E.jpg](https://snipboard.io/fTsr9E.jpg)
 * Hi, I got this error message from Sender (see picture above).
 * It seems it has to do with the sync between my store and sender.
 * What to do?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-1073%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Sender.net](https://wordpress.org/support/users/sendernet/)
 * (@sendernet)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/error-message-1073/#post-18685432)
 * Hi,
 * We have re-enable the synchronization with sender, as some communication issues
   while connecting to your shop.
 * You can try synchronizing again from Sender application or from WordPress Sender
   plugin dashboard.
 * Regards
 *  Thread Starter [joelmellin](https://wordpress.org/support/users/joelmellin/)
 * (@joelmellin)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/error-message-1073/#post-18685507)
 * It worked! Thanks.
 *  [pepperpoots](https://wordpress.org/support/users/pepperpoots/)
 * (@pepperpoots)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/error-message-1073/#post-18789085)
 * I also cannot get it to work when i try to install the plugin i get an error 
   message, when i download the zip and installs it and go to settings there is 
   nothing there.
 *  Plugin Author [Sender.net](https://wordpress.org/support/users/sendernet/)
 * (@sendernet)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/error-message-1073/#post-18790831)
 * Hi [@pepperpoots](https://wordpress.org/support/users/pepperpoots/) , the initial
   issue reported by [@joelmellin](https://wordpress.org/support/users/joelmellin/)
   it was related with synchronization of the woo-commerce data with Sender application.
 * As understood your situation it is while trying to install the plugin you get
   an error message, could you provide the error message received and the URL of
   the shop affected, any extra data from error logs or screenshots would be helpful
   for solving your situation.
 * If this cannot be done over WordPress forum you can still contact our free support,
   thanks.
 * Regards

Viewing 4 replies - 1 through 4 (of 4 total)

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to reply to this topic.

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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * 4 replies
 * 3 participants
 * Last reply from: [Sender.net](https://wordpress.org/support/users/sendernet/)
 * Last activity: [4 months, 2 weeks ago](https://wordpress.org/support/topic/error-message-1073/#post-18790831)
 * Status: resolved