Title: Error message
Last modified: January 20, 2026

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# Error message

 *  Resolved [joannewilliamsfuel](https://wordpress.org/support/users/joannewilliamsfuel/)
 * (@joannewilliamsfuel)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/error-message-1078/)
 * i keep getting error messages “There has been a critical error on this website.
   Please check your site admin email inbox for instructions. Learn more about troubleshooting
   WordPress.” [https://snipboard.io/LX4vCR.jpg](https://snipboard.io/LX4vCR.jpg)
   whenever I try to add users. It appears they are being added when I refresh or
   go back. Also when I tried to look up what the various team member permission
   types do, the list I could find online was different than the list I could see
   in my account. Please can you share updated lists – wondering which colleagues
   should be Customer Managers and which should have full Admin.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-1078%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/error-message-1078/#post-18792803)
 * Hello [@joannewilliamsfuel](https://wordpress.org/support/users/joannewilliamsfuel/)–
   thanks for sharing that screenshot and describing your issue.
 * This error is caused by a faulty plugin, theme, or perhaps an update that went
   wrong – not directly related to Jetpack CRM. You would have received an email
   from WordPress to your WP Admin administrator email address with instructions
   on what to do next. Your host’s customer support will be the best place to contact
   for help with this if the email you received doesn’t help you get it resolved.
 * Once your site is back up, please reach out here and let us know if you need 
   any additional assistance with Jetpack CRM. 🙂
 * Good luck!
 *  Plugin Support [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/error-message-1078/#post-18800779)
 * Hi there, [@joannewilliamsfuel](https://wordpress.org/support/users/joannewilliamsfuel/),
 * Do you have updates about that, do you still need help? We usually close inactive
   threads after one week of no movement, but we want to make sure we’re all set
   before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)

 * 2 replies
 * 3 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [4 months, 1 week ago](https://wordpress.org/support/topic/error-message-1078/#post-18800779)
 * Status: resolved