Title: Error message
Last modified: April 28, 2026

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# Error message

 *  Resolved [beesane](https://wordpress.org/support/users/beesane/)
 * (@beesane)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/error-message-1084/)
 * Hi, i am trying to publish my slider but it is giving me the following error:
 * #ServerException:500
   Server error: `GET https://wp-api.depicter.com/v1/media/
   @UnSimaXnRLszYY0/large/?event=download` resulted in a `500 Internal Server Error`
   response: <!DOCTYPE html> <html lang=”en-US”> <head> <meta http-equiv=”Content-
   Type” content=”text/html; charset=UTF-8″ /> <meta (truncated…)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Alice](https://wordpress.org/support/users/aliceslidersupport01/)
 * (@aliceslidersupport01)
 * [1 month, 1 week ago](https://wordpress.org/support/topic/error-message-1084/#post-18896880)
 * Hi,
   I hope you are doing fine.
 * I need to investigate the actual server error logs to see what’s going on. Please
   check our guidelines below and send me error logs here. I will check and report
   back to you ASAP.
    - How to troubleshoot HTTP 500 error?
    - [https://docs.depicter.com/article/263-500-error](https://docs.depicter.com/article/263-500-error)
 *  Plugin Support [Alice](https://wordpress.org/support/users/aliceslidersupport01/)
 * (@aliceslidersupport01)
 * [1 month ago](https://wordpress.org/support/topic/error-message-1084/#post-18897445)
 * Hello again,
   I like to inform you that our development team has made some changes
   to our servers regarding this error, and it’s permanently fixed.
 * Thank you for your feedback and please let me know if you need anything else.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Alice](https://wordpress.org/support/users/aliceslidersupport01/)
 * Last activity: [1 month ago](https://wordpress.org/support/topic/error-message-1084/#post-18897445)
 * Status: resolved