Title: error message
Last modified: August 21, 2016

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# error message

 *  Resolved [shelflife12](https://wordpress.org/support/users/shelflife12/)
 * (@shelflife12)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/error-message-311/)
 * hello,
 * i just installed the widget and the heading shows up but beneath i get an message
   saying –
 * Instagram did not return a 200.
 * can you help me out with this? not sure what it means…
 * thanks!
 * [https://wordpress.org/plugins/wp-instagram-widget/](https://wordpress.org/plugins/wp-instagram-widget/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Scott (@scottsweb)](https://wordpress.org/support/users/scottsweb/)
 * (@scottsweb)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/error-message-311/#post-4802787)
 * Instagram has been suffering outages over the weekend ([http://downdetector.com/status/instagram](http://downdetector.com/status/instagram))
   so my first suggestion would be to be patient and try again once the site stabilises.
 * If your still seeing issues after another 24 hours then please post your username
   here and I will check your profile page make sure it is publicly accessible and
   looks as I expect to (no new HTML/JS changes on profiles).
 * I have just checked my local copy and found it to be working so fingers crossed
   it is just glitches at the Instagram end.
 *  Thread Starter [shelflife12](https://wordpress.org/support/users/shelflife12/)
 * (@shelflife12)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/error-message-311/#post-4802855)
 * hello, still having the same problem –
 * my blog is [http://blog.shelflife.com.au/](http://blog.shelflife.com.au/) so 
   you can see exactly what it’s doing.
 * my insta username is @j_shelf_life
 * the person that helped set up my blog did change the column widths in the theme–
   would that have anything to do with it?
 * cheers
 *  Plugin Author [Scott (@scottsweb)](https://wordpress.org/support/users/scottsweb/)
 * (@scottsweb)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/error-message-311/#post-4802859)
 * Hi.
    If you remove the @ from your username within the widget settings you will
   solve the issue. You will notice that the “follow us” text does not link to your
   profile either.
 *  Thread Starter [shelflife12](https://wordpress.org/support/users/shelflife12/)
 * (@shelflife12)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/error-message-311/#post-4802860)
 * perfect, thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘error message’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-instagram-widget_d7eadd.svg)
 * [WP Instagram Widget](https://wordpress.org/plugins/wp-instagram-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-instagram-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-instagram-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-instagram-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-instagram-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-instagram-widget/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [shelflife12](https://wordpress.org/support/users/shelflife12/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/error-message-311/#post-4802860)
 * Status: resolved