Title: error message
Last modified: August 22, 2016

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# error message

 *  Resolved [roscushing](https://wordpress.org/support/users/roscushing/)
 * (@roscushing)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-message-403/)
 * Hi, I just loaded your free plugin. I wanted to test it, to make sure I won’t
   have a problem with my other plugins and my theme clashing with it. I downloaded
   the API key and copied it in then activated it. However when I fill it in to 
   test it on my site, it says no API key. At this point I don’t want to buy the
   premium version and find out it won’t work with my theme, as I have found with
   other plugins. I am using Soulmedic by DesignThemes. Please advise Rosalind
 * [https://wordpress.org/plugins/mailchimp-for-wp/](https://wordpress.org/plugins/mailchimp-for-wp/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-message-403/#post-5902322)
 * Hi Rosalind,
 * Did you copy your API key from the account page in your MailChimp account?
 * [https://admin.mailchimp.com/account/api](https://admin.mailchimp.com/account/api)
 * If so, filling that exact key in the top field in the plugin settings should 
   connect the plugin to your API account. The API key should look something like
   this.
 *     ```
       xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx-us1
       ```
   
 * Hope that helps. If not, let me know!
 *  [Liv21s](https://wordpress.org/support/users/liv21s/)
 * (@liv21s)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/error-message-403/#post-5902507)
 * mine doesn’t work either! I copied and pasted as well 🙁

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error message’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Liv21s](https://wordpress.org/support/users/liv21s/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/error-message-403/#post-5902507)
 * Status: resolved