Title: Error message
Last modified: August 3, 2017

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# Error message

 *  Resolved [cassyput](https://wordpress.org/support/users/cassyput/)
 * (@cassyput)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-message-619/)
 * Just updated to Connections Version 8.6.8.
 * “NOTICE: Connections database requires updating. START”
 * constantly appears
 * BUT, when press start taken to
 * “admin.php?page=connections_manage”
 * and the message
 * “Sorry, you are not allowed to access this page.”database”
 * Any ideas please?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [cassyput](https://wordpress.org/support/users/cassyput/)
 * (@cassyput)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-message-619/#post-9381038)
 * Hello! Anyone there?
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-message-619/#post-9381191)
 * [@cassyput](https://wordpress.org/support/users/cassyput/)
 * The only reason I can think that you would see the access denied error from WordPress(
   not Connections) is that another plugin has removed the required custom capabilities
   for Connections … or … you are not supposed to have access. Are you the admin?
   if you are not, please contact the site’s admin. If you are, please see this 
   FAQ:
 * [https://connections-pro.com/faqs/s2member/](https://connections-pro.com/faqs/s2member/)
 * It is for s2Member but the instructions still apply in regards to restoring the
   require capabilities.
 * Let me know how it goes.
 *  Thread Starter [cassyput](https://wordpress.org/support/users/cassyput/)
 * (@cassyput)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-message-619/#post-9381410)
 * That completely broke the whole dashboard:
 * This page isn’t working
 * [http://www.combedown.org](http://www.combedown.org) is currently unable to handle
   this request.
    HTTP ERROR 500
 * I have uninstalled Code snippets
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-message-619/#post-9381518)
 * [@cassyput](https://wordpress.org/support/users/cassyput/)
 * The only reason the snippet would cause the admin not to load is if it were not
   copied in its entirety. Perhaps you accidentally missed the copying the closing
   paren or something.
 * Code Snippets has a “safe mode” which can be enable in these cases. Unfortunately
   with the new wp.org plugin directory pages I can not link directly to their FAQ.
 *  – Go to their page: [https://wordpress.org/plugins/code-snippets/](https://wordpress.org/plugins/code-snippets/)
   –
   Scroll down to the FAQ section. – Read the “Help! I just activated a snippet,
   and my whole site broke!” faq.
 * Basically, enable the Code Snippets safe mode, edit the code snippet you added
   making sure it matches exactly as shown in our FAQ and save it. Then disable 
   the safe mode. Finally activate and deactivate the code snippet.
 *  Thread Starter [cassyput](https://wordpress.org/support/users/cassyput/)
 * (@cassyput)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-message-619/#post-9395289)
 * I’ve copied this exactly but Snippets still breaks the admin part of the site
   every time.
 * Have no idea how to resolve this whole issue.
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-message-619/#post-9398607)
 * [@cassyput](https://wordpress.org/support/users/cassyput/)
 * Please open a support ticket in our support forums, I’ll be able to assist you
   further from there:
 * [https://connections-pro.com/support/forum/general-support/#new-post](https://connections-pro.com/support/forum/general-support/#new-post)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error message’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/connections_2b7e99.svg)
 * [Connections Business Directory](https://wordpress.org/plugins/connections/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/connections/#faq)
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 * 6 replies
 * 2 participants
 * Last reply from: [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/error-message-619/#post-9398607)
 * Status: resolved