Title: Error message
Last modified: April 19, 2018

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# Error message

 *  Resolved [davids83200](https://wordpress.org/support/users/davids83200/)
 * (@davids83200)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-685/)
 * since 24 hours, i’ve got this error message when i try to use imagify.
    Is it
   normal ?
 * [http://www.casimages.com/i/180419125229667817.jpg.html](http://www.casimages.com/i/180419125229667817.jpg.html)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-685/#post-10202195)
 * Hi David,
    Are you hosted by HostGator? If so, that’s an issue related to the
   local certificate of HostGator. You can find more information about this specific
   issue here : [https://wordpress.org/support/topic/download-failed-problem-with-the-ssl-ca-cert-path-access-rights/](https://wordpress.org/support/topic/download-failed-problem-with-the-ssl-ca-cert-path-access-rights/)
   I would recommend you to contact HostGator to solve this issue : “cURL error 
   77: Problem with the SSL CA cert” Looking at the wp.org support topic usually
   updating PHP version should work.
 * Let me know if there’s anything else I can do for you—I’m happy to help.
 *  Thread Starter [davids83200](https://wordpress.org/support/users/davids83200/)
 * (@davids83200)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-685/#post-10202960)
 * ok, I will check with my provider who is not Hostgator however.
    or php update,
   thanks you
 *  Thread Starter [davids83200](https://wordpress.org/support/users/davids83200/)
 * (@davids83200)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-685/#post-10207090)
 * resolved with the PHP update.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message’ is closed to new replies.

 * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959)
 * [Imagify: Optimize Images for Top Speed (Compress & Convert to WebP/AVIF)](https://wordpress.org/plugins/imagify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/imagify/)
 * [Active Topics](https://wordpress.org/support/plugin/imagify/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [davids83200](https://wordpress.org/support/users/davids83200/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-685/#post-10207090)
 * Status: resolved