Title: Error message
Last modified: July 10, 2018

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# Error message

 *  Resolved [Charles](https://wordpress.org/support/users/charlesrodmell/)
 * (@charlesrodmell)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/)
 * Hi. When logged in, this works great. When logged out I get errors like: Stripe
   Subscription Error! Invalid source object: must be a dictionary or a non-empty
   string. See API docs at [https://stripe.com/docs’Array](https://stripe.com/docs’Array)([
   message] => Invalid source object: must be a dictionary or a non-empty string.
   See API docs at [https://stripe.com/docs&#8217](https://stripe.com/docs&#8217);[
   param] => source [type] => invalid_request_error )
 * Any ideas? Cheers.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-700%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10482086)
 * Hi, did you follow the following [instructions](https://simple-membership-plugin.com/create-stripe-subscription-button-membership-payment/)?
 * Regards
    -  This reply was modified 7 years, 11 months ago by [mbrsolution](https://wordpress.org/support/users/mbrsolution/).
 *  Thread Starter [Charles](https://wordpress.org/support/users/charlesrodmell/)
 * (@charlesrodmell)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10482621)
 * The buttons used to work. I’ve had signup from them. Has something changed? I
   can recreate them again if so.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10482930)
 * Hi, do you know what has changed in your site before the buttons stopped working?
   For example, did you update any other plugin? Did you update your theme? Where
   there any changes made to your server?
 * Regards
 *  Thread Starter [Charles](https://wordpress.org/support/users/charlesrodmell/)
 * (@charlesrodmell)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10485283)
 * Probably a few changes to plugins and wordpress version. I don’t think any changes
   have been made to the server, but can’t be sure. I have just tried recreating
   the button and checking all my live stripe keys are correct but the same result.
   I also tried deactivating all plugins except this one but it did not help. The
   only thing I haven’t done yet is update to the latest version of my theme (Divi).
   Any recommendations for next steps? Thanks. Charles.
 *  Plugin Author [wp.insider](https://wordpress.org/support/users/wpinsider-1/)
 * (@wpinsider-1)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10487415)
 * What happens if you delete the subscription plan in your Stripe account then 
   recreate it and connect it to a payment button in the plugin?
 *  Thread Starter [Charles](https://wordpress.org/support/users/charlesrodmell/)
 * (@charlesrodmell)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10492284)
 * No change. I deleted a plan and its product completely and then tried again with
   a new button in the plugin and placing the new button on the page (“web mastery”).
   Works fine when logged in. Error message (as per OP) when logged out.
 *  Plugin Author [wp.insider](https://wordpress.org/support/users/wpinsider-1/)
 * (@wpinsider-1)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10492765)
 * This is a little strange. I can’t think of any reason for this. I tested the 
   stripe checkout couple of times in my site just now and it works.
 * Is it conflicting with another plugin or theme on your install?
 *  Thread Starter [Charles](https://wordpress.org/support/users/charlesrodmell/)
 * (@charlesrodmell)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10493345)
 * Good point, I’ll try with a default theme later and let you know
 *  Thread Starter [Charles](https://wordpress.org/support/users/charlesrodmell/)
 * (@charlesrodmell)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10498372)
 * Sorry to waste your time. It must have been a caching thing while testing…. Once
   I disabled all plugins and deleted cache, I was able to narrow it down to the
   EU Cookie plugin which was blocking scripts. All sorted now 🙂 Keep up the great
   work.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Error message’ is closed to new replies.

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 * 9 replies
 * 3 participants
 * Last reply from: [Charles](https://wordpress.org/support/users/charlesrodmell/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/error-message-700/#post-10498372)
 * Status: resolved