Title: error message
Last modified: August 31, 2018

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# error message

 *  [macpheek](https://wordpress.org/support/users/macpheek/)
 * (@macpheek)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/error-message-708/)
 * Hi, I’m getting a new error notification that I’ve never seen before,
 * …authentication rejected as source IP has a poor reputation
 * What does this mean and how can I fix this?
    Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-708%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [macpheek](https://wordpress.org/support/users/macpheek/)
 * (@macpheek)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/error-message-708/#post-10658067)
 * Hi, just wondered if anyone picked up my message?
 * I’ve tested my form and it seems to be connecting ok. Is this error on my side,
   or on the client’s side?
 *  [yehudah](https://wordpress.org/support/users/yehudah/)
 * (@yehudah)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/error-message-708/#post-10659132)
 * Hi,
 * Sorry, I’m doing everything and sometimes I miss 🙂
 * It’s on the SMTP server side, a small check shows that some of the hosting servers
   are marked with a bad reputation:
    [https://talosintelligence.com/reputation_center/lookup?search=176.32.230.14](https://talosintelligence.com/reputation_center/lookup?search=176.32.230.14)
 * I the hosting company can fix it, I recommend moving to a more reliable service
   like sendgrid or mailgun.
 *  Thread Starter [macpheek](https://wordpress.org/support/users/macpheek/)
 * (@macpheek)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/error-message-708/#post-10659759)
 * Hi, thanks for your reply. I’ll contact the hosting provider and see what they
   say

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error message’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
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 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [macpheek](https://wordpress.org/support/users/macpheek/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/error-message-708/#post-10659759)
 * Status: not resolved