Title: Error message
Last modified: March 15, 2019

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# Error message

 *  Resolved [hanztudio](https://wordpress.org/support/users/hanztudio/)
 * (@hanztudio)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-746/)
 * Hi there,
 * I’m getting these error message everytime I install the plugin. I deleted and
   reinstall again but still getting the same errors.
 * Please advise. Thanks!
 * Notice: Undefined index: fb_app_id in /home/…/public_html/…/wp-content/plugins/
   wp-chatbot/inc/class-htcc-chatbot.php on line 37
 * Notice: Undefined index: log_events in /home/…/public_html/…/wp-content/plugins/
   wp-chatbot/inc/class-htcc-chatbot.php on line 38
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-746%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [hanztudio](https://wordpress.org/support/users/hanztudio/)
 * (@hanztudio)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-746/#post-11315983)
 * Hi,
 * by the way, the errors are showing up on top of my main page but currently I 
   deactivated it so that they don’t show up now.
 * Please help! Thank you!!
 *  [tgianellimobilemonkey](https://wordpress.org/support/users/tgianellimobilemonkey/)
 * (@tgianellimobilemonkey)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-746/#post-11319080)
 * [@hanztudio](https://wordpress.org/support/users/hanztudio/)
 * Thank you for reaching out!I am here to help.
 * How are you installing the plugin?
 * Here are a couple troubleshooting options:
    ​ 1) Ensure Facebook page is Published
   2) Under Facebook page settings (Messenger Platform), add your domain. MUST be
   https:// Make sure domain name matches exactly including www (or lack thereof).
   3) Use correct app_id 4)Use this page_id (from steps 3 and 4)
 * If chat plugin works for you and no one else, it’s probably because you’re logged
   into FB and you’re the page admin. Check steps 1 & 2.
 * For #2 – It doesn’t need to be a secure website (https). However, it does need
   to be exactly how you have it. Ex: [http://www.example.com](http://www.example.com)(
   include the www part, even if [http://example.com](http://example.com) redirects
   to [http://www.example.com](http://www.example.com)) – tekNorah
 *  Thread Starter [hanztudio](https://wordpress.org/support/users/hanztudio/)
 * (@hanztudio)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-746/#post-11324319)
 * Hi there!
 * Thanks for your prompt reply. I’ve tried everything, I delete the plugin and 
   manually install it back to my server.
 * However, it’s still showing errors on my homepage and dashboard.
 * May I know where do I use/input the app_id? I did not see any setting to insert
   my app_id.
 * **Homepage**
    Notice: Undefined index: fb_page_id in /home/…/public_html/…/wp-
   content/plugins/wp-chatbot/inc/class-htcc-chatbot.php on line 36
 * Notice: Undefined index: log_events in /home/…/public_html/…/wp-content/plugins/
   wp-chatbot/inc/class-htcc-chatbot.php on line 38
 * **Dashboard**
    b_page_id in /home/…/public_html/…/wp-content/plugins/wp-chatbot/
   admin/class-htcc-admin.php on line 79
 *  [tgianellimobilemonkey](https://wordpress.org/support/users/tgianellimobilemonkey/)
 * (@tgianellimobilemonkey)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-746/#post-11336933)
 * [@hanztudio](https://wordpress.org/support/users/hanztudio/)
 * Thank you for trying the troubleshooting steps. I need to have my engineers take
   a look a this and I will follow up.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error message’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-chatbot_8774f8.svg)
 * [WP-Chatbot for Messenger](https://wordpress.org/plugins/wp-chatbot/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-chatbot/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-chatbot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-chatbot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-chatbot/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [tgianellimobilemonkey](https://wordpress.org/support/users/tgianellimobilemonkey/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/error-message-746/#post-11336933)
 * Status: resolved