Title: error message
Last modified: April 20, 2019

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# error message

 *  Resolved [Marklcm](https://wordpress.org/support/users/marklcm/)
 * (@marklcm)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-message-752/)
 * I am getting the error message “Error collecting the API response” when someone
   tries to subscribe.
    the form had been working before
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-752%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * (@yikesitskevin)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-message-752/#post-11453789)
 * Hi [@marklcm](https://wordpress.org/support/users/marklcm/),
 * It looks like AJAX is not working on your site – our AJAX call is returning a
   302 which is an odd error.
 * Do you know if you have any security plugins or any restrictions on your site
   that would prevent AJAX from working?
 * For an immediate fix, you could try disabling AJAX via our plugin’s settings:
   [https://yikesplugins.com/support/knowledge-base/submission-settings/](https://yikesplugins.com/support/knowledge-base/submission-settings/).
   That would help isolate the problem to AJAX-related issues at least.
 * Let me know.
 * Thank you,
    Kevin.

Viewing 1 replies (of 1 total)

The topic ‘error message’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/yikes-inc-easy-mailchimp-extender_a1c7e5.
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 * 1 reply
 * 2 participants
 * Last reply from: [yikesitskevin](https://wordpress.org/support/users/yikesitskevin/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/error-message-752/#post-11453789)
 * Status: resolved