Title: Error Message
Last modified: January 30, 2020

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# Error Message

 *  Resolved [houseofeden](https://wordpress.org/support/users/houseofeden/)
 * (@houseofeden)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/error-message-803/)
 * Hi
 * I’ve tried to add reCaptcha to a clients site using your plug in now getting 
   this message:
 * There was an error trying to send your message. Please try again later.
 * I’ve used before on other sites and not had an issue. Can you please help?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-803/#post-12393644)
 * Hello,
 * It’s difficult to say without being able to view the site directly.
 * **If the reCaptcha checkbox is not appearing:**
    Ensure that you’ve followed 
   the [installation instructions](https://wordpress.org/plugins/wpcf7-recaptcha/#installation)
   and that your [domain is whitelisted](https://www.iqcomputing.com/support/articles/generate-google-recaptcha-v2-keys/).
 * **If the reCaptcha checkbox is appearing but you are getting sent messages errors:**
   
   You can try removing the `[recaptcha]` shortcode from the form and sending a 
   test submission to narrow down where the issue lies. If you still receive the
   error then there may be a plugin conflict. You can install the [Health Check & Troubleshooting plugin](https://wordpress.org/plugins/health-check/)
   which will allow you to easily and safely disable plugins. You’ll need to disable
   everything excerpt Contact Form 7 and this plugin then submit a test to the form
   to see if it sends. If it is successful you will need to enable each plugin one
   by one, testing along the way, to narrow down the offending plugin.
 * Hopefully the above finds you well. Should you have any questions, comments, 
   concerns please reply back to this thread and we can assist you further.
 *  [nikesg](https://wordpress.org/support/users/nikesg/)
 * (@nikesg)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-803/#post-12425333)
 * “There was an error trying to send your message. Please try again later.”
 * I have the same problem. I uninstalled the plugin, but the image grid and badge
   kept popping up and it was impossible to send messages. I think the plugin is
   damaging my site.
 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-803/#post-12427459)
 * [@nikesg](https://wordpress.org/support/users/nikesg/) If you have a similar 
   issue please create a separate topic and we can assist you there. If you’ve uninstalled
   this plugin then we can safely say that this plugin is not the one causing issues
   on your website. From your description it sounds like your issue is with Contact
   Form 7 or reCaptcha version 3.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error Message’ is closed to new replies.

 * ![](https://ps.w.org/wpcf7-recaptcha/assets/icon.svg?rev=2003053)
 * [ReCaptcha v2 for Contact Form 7](https://wordpress.org/plugins/wpcf7-recaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpcf7-recaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpcf7-recaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpcf7-recaptcha/reviews/)

## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [recaptcha error](https://wordpress.org/support/topic-tag/recaptcha-error/)

 * 3 replies
 * 3 participants
 * Last reply from: [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-803/#post-12427459)
 * Status: resolved