Title: Error message
Last modified: February 27, 2020

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# Error message

 *  Resolved [vanessa6297](https://wordpress.org/support/users/vanessa6297/)
 * (@vanessa6297)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-810/)
 * I was alerted by a user today that when they tried to leave a comment they were
   given an error message. They are a subscriber to my site. When I checked the 
   activities section I noticed her comment was marked as spam.
    The error message
   that displays in the following: ERROR: Sorry, human verification failed.
 * I created a subscriber username and had the same result. I also saw my comments
   were marked as spam.
    I’m also using good recapcatch as well. Are there any suggestions
   to solve this issue?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [gioni](https://wordpress.org/support/users/gioni/)
 * (@gioni)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-810/#post-12503085)
 * I recommend disabling reCAPTCHA for your logged-in users because it looks like
   the active theme prevent WP Cerber from validating reCAPTCHA properly. The setting
   is “Disable reCAPTCHA for logged in users”, it’s located on the reCAPTCHA settings
   page.
 * Instead of reCAPTCHA you can use a built-in anti-spam feature, just enable “Protect
   comment form with bot detection engine”.
 *  Thread Starter [vanessa6297](https://wordpress.org/support/users/vanessa6297/)
 * (@vanessa6297)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-810/#post-12504026)
 * that seemed to be the issue. Thanks for the reply.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error message’ is closed to new replies.

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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)

 * 2 replies
 * 2 participants
 * Last reply from: [vanessa6297](https://wordpress.org/support/users/vanessa6297/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/error-message-810/#post-12504026)
 * Status: resolved