Title: Error message?
Last modified: May 12, 2020

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# Error message?

 *  [myfakename](https://wordpress.org/support/users/myfakename/)
 * (@myfakename)
 * [6 years ago](https://wordpress.org/support/topic/error-message-825/)
 * Hi,
 * I have successfully connected the plugin, and uploaded package to root folder.
   When I enter store URL, I get the following error message:
 * > PHP: Cannot connect to kitconnect in Source store. Please set the permission
   > of the kitconnect folder to 0755 and the permission of the kitconnect.php file
   > to 0644 then try again.
 * I’d appreciate any assistance. Thank you!

Viewing 1 replies (of 1 total)

 *  [pehog](https://wordpress.org/support/users/pehog/)
 * (@pehog)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/error-message-825/#post-13012150)
 * Hi,
    If you still have the problem, maybe kitconnect directory is on wrong place.
   For example if your site is example.com and in source store url you put [http://example.com/](http://example.com/)
   then directory structure have to be something like this http-files/example.com/
   kitconnect/. If your link is like [http://example.com/store/](http://example.com/store/)
   then the structure above is wrong. This will be the correct path http-files/example.
   com/store/kitconnect/ Hope this will help you.

Viewing 1 replies (of 1 total)

The topic ‘Error message?’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [pehog](https://wordpress.org/support/users/pehog/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/error-message-825/#post-13012150)
 * Status: not resolved