Title: Error Message
Last modified: August 20, 2021

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# Error Message

 *  Resolved [norhasnawati81](https://wordpress.org/support/users/norhasnawati81/)
 * (@norhasnawati81)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-message-914/)
 * Hi;
 * Anyone can help me with CRM Form when submitted the form it’s encounter errors
   something like this “An error occurred, please try again later or contact site
   administration.Form submission couldn’t pass security check. Please try again”
 * i was downloaded the logfiles seems that FCB ‘EnableRegionalDisco’ is disabled

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [alexacrm](https://wordpress.org/support/users/alexacrm/)
 * (@alexacrm)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-message-914/#post-14786497)
 * Hi [@norhasnawati81](https://wordpress.org/support/users/norhasnawati81/)
    1. Can you provide the page source fragment where the form is displayed?
    2. Do you have more than one form on the page? If yes can you try using `key` as
       per [documentation](https://docs.alexacrm.com/wpcrm/twig/#forms)?
    3. If you’re still experiencing the issue, set log level to debug (plugin About
       tab), capture the error, download the log and send it to [support@alexacrm.com](https://wordpress.org/support/topic/error-message-914/support@alexacrm.com?output_format=md)
 * FYI: Latest plugin version no longer uses the discovery service so you shouldn’t
   be seeing any errors related to that.
 * Thanks
 *  Plugin Author [alexacrm](https://wordpress.org/support/users/alexacrm/)
 * (@alexacrm)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-message-914/#post-14786940)
 * Thanks for sending logs. There is nothing obvious there apart from the discovery
   service use.
    1. Check that you’re using the latest version of the plugin. I can see discovery
       service calls in the logs and that shouldn’t be happening in the latest version
    2. Can you provide the page source fragment where the form is displayed?
    3. Do you have more than one form on the page? If yes can you try using key as 
       per documentation?
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Message’ is closed to new replies.

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## Tags

 * [forms](https://wordpress.org/support/topic-tag/forms/)
 * [Security check](https://wordpress.org/support/topic-tag/security-check/)

 * 2 replies
 * 2 participants
 * Last reply from: [alexacrm](https://wordpress.org/support/users/alexacrm/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/error-message-914/#post-14786940)
 * Status: resolved