Title: error message Last modified: September 25, 2021 --- # error message * Resolved [webcreater](https://wordpress.org/support/users/webcreater/) * (@webcreater) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-message-918/) * When I want to adjust my form in the dashboard at Forminator I always get the following error message from Forminator: Something went wrong while saving your form. Please try again. * What can I do about it? Have already tried a lot but it does not work… Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/) * (@wpmudevsupport14) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-message-918/#post-14908222) * Hi [@webcreater](https://wordpress.org/support/users/webcreater/), * Hope you are keeping well and am sorry to know about the issue. * Just to make sure it’s not any plugin or theme conflicting and causing the issue, can you please try a complete conflict test? * The following flowchart can help with better understanding the conflict test process: [https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif](https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif) * Please make sure to take a complete backup of the site before proceeding with the test or consider doing the same on a staging site. * Please let us know the result so that we can help you further. * Kind Regards, Nebu John * Thread Starter [webcreater](https://wordpress.org/support/users/webcreater/) * (@webcreater) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-message-918/#post-14952546) * Hi [@wpmudevsupport14](https://wordpress.org/support/users/wpmudevsupport14/) * Hello Thanks for the quick support. I tried everything unfortunately without success. What can I do? Delete and reinstall the plugin? But what if it doesn’t work? The form is important for the users of my website. * Thanks a lot and kind regards * Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/) * (@wpmudev-support6) * [4 years, 8 months ago](https://wordpress.org/support/topic/error-message-918/#post-14954296) * Hello there [@webcreater](https://wordpress.org/support/users/webcreater/) * Are there any PHP error logs when you try to save settings resulting in the error message? * If you’re ensure how to proceed, here are some steps: Access your server via( S)FTP, edit wp-config.php file, find a line like define(‘WP_DEBUG’, false); and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy publishing. */ comment) * ``` // Enable WP_DEBUG mode define('WP_DEBUG', true); // Enable Debug logging to the /wp-content/debug.log file define('WP_DEBUG_LOG', true); @ini_set('log_errors', 1); // Disable display of errors and warnings define('WP_DEBUG_DISPLAY', false); @ini_set('display_errors', 0); ``` * Then try to replicate the error (save form settings) once again until the error comes up again. Any logs can then be found in /wp-content/debug.log file. Let us know if there’s any relevant information there, or you can upload it to a service like Pastebin/Dropbox and share a link to the file instead. * Thank you, Dimitris * Thread Starter [webcreater](https://wordpress.org/support/users/webcreater/) * (@webcreater) * [4 years, 7 months ago](https://wordpress.org/support/topic/error-message-918/#post-14977914) * Hello [@wpmudev-support6](https://wordpress.org/support/users/wpmudev-support6/) * I did this this week. I had an error from another plugin. I deactivated this and set it again. Unfortunately, this error message form Forminator still comes… * kind regards * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [4 years, 7 months ago](https://wordpress.org/support/topic/error-message-918/#post-14978394) * Hi [@webcreater](https://wordpress.org/support/users/webcreater/) * Had you tested the steps suggested in the previous reply? * Can you also click on the right button of mouse > inspect and see if you are getting a 200 response in the network tab just like the screenshot? * [https://monosnap.com/file/lFWW1jSl2qsDoudOkFJhw7DwyUbKW3](https://monosnap.com/file/lFWW1jSl2qsDoudOkFJhw7DwyUbKW3) * Sometimes it returns a non-200 status that helps us to find what is happening when we try to save the form. * Best Regards Patrick Freitas * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [4 years, 7 months ago](https://wordpress.org/support/topic/error-message-918/#post-14978398) * Hi [@webcreater](https://wordpress.org/support/users/webcreater/) * I noticed you already did the debug mode: * “I did this this week. I had an error from another plugin. ” * Can you verify the steps on my video? * I am wondering if any security module is blocking the plugin to save the form. * Best Regards Patrick Freitas * Thread Starter [webcreater](https://wordpress.org/support/users/webcreater/) * (@webcreater) * [4 years, 7 months ago](https://wordpress.org/support/topic/error-message-918/#post-14980421) * Hello Patrick Wow thanks for the tip about the security setting. It was a security setting on the web server that blocked it. Works again. Great, thank you very much. 🙂 * Have a nice day and above all stay healthy! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘error message’ is closed to new replies. * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182) * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/) * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq) * [Support Threads](https://wordpress.org/support/plugin/forminator/) * [Active Topics](https://wordpress.org/support/plugin/forminator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/) * 7 replies * 4 participants * Last reply from: [webcreater](https://wordpress.org/support/users/webcreater/) * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/error-message-918/#post-14980421) * Status: resolved