Title: Error Message
Last modified: April 7, 2022

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# Error Message

 *  Resolved [butterflyherder](https://wordpress.org/support/users/butterflyherder/)
 * (@butterflyherder)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-message-948/)
 * Hi there –
 * When I logged into my site this morning, I received this error message:
    Errors:
   2022-04-07 03:12:21: Error occurred while updating SpamFireWall local base. Error:
   You can get support any time here: [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).
 * The site URL is [https://nsanm.org](https://nsanm.org)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-message-948/#post-15537220)
 * Hello,
 * Please try to press Synchronize with Cloud button here: WordPress Dashboard -
   > Settings -> Antispam by Cleantalk
 * Did it help?
 *  Thread Starter [butterflyherder](https://wordpress.org/support/users/butterflyherder/)
 * (@butterflyherder)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/error-message-948/#post-15537256)
 * Yes! It’s fixed. Thank you!
 *  [juliecarter](https://wordpress.org/support/users/juliecarter/)
 * (@juliecarter)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-948/#post-15627869)
 * Hi I have a message too Errors:
    2022-05-09 10:38:46: Error occurred while updating
   SpamFireWall local base. Error: DIRECT UPDATING BLACK LIST: The discrepancy between
   the amount of data received for the update and in the final table: dogtraining_cleantalk_sfw.
   RECEIVED: 11820. ADDED: 11819 You can get support any time here: [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).
   Can you help me please?
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-948/#post-15627900)
 * Hello [@juliecarter](https://wordpress.org/support/users/juliecarter/)
 * Could you please also press the “Synchronized with Cloud” option in the plugin
   settings:
 * WordPress Admin Dashboard -> Settings -> Antispam by Cleantalk
 * Does it help?
 *  [juliecarter](https://wordpress.org/support/users/juliecarter/)
 * (@juliecarter)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-948/#post-15628547)
 * Thank you for your reply, this hasn’t made any difference, I still have the error
   message.
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-948/#post-15628777)
 * We need more details to investigate the issue. Please contact us by our private
   ticket system: [ [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)].
 * Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error Message’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)

 * 6 replies
 * 4 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/error-message-948/#post-15628777)
 * Status: resolved