Title: Error message Last modified: January 18, 2023 --- # Error message * [fwalls](https://wordpress.org/support/users/fwalls/) * (@fwalls) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-message-976/) * I received the following email in my email account after trying to access [http://www.finalexpenseapproved.com/wp-admin](http://www.finalexpenseapproved.com/wp-admin). I’m blocked from the website however the website seems to be operating publicly. * Howdy! * Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. * In this case, WordPress caught an error with one of your plugins, Elementor Pro. * First, visit your website ([https://www.finalexpenseapproved.com/](https://www.finalexpenseapproved.com/)) and check for any visible issues. Next, visit the page where the error was caught( [https://www.finalexpenseapproved.com/wp-admin/?sucuriscan_lastlogin=1](https://www.finalexpenseapproved.com/wp-admin/?sucuriscan_lastlogin=1)) and check for any visible issues. * Please contact your host for assistance with investigating this issue further. * If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further. * [https://www.finalexpenseapproved.com/wp-login.php?action=enter_recovery_mode&rm_token=EM3oRpguB3l00k1Dq07e93&rm_key=Zise8cv7d06FLWMictCetP](https://www.finalexpenseapproved.com/wp-login.php?action=enter_recovery_mode&rm_token=EM3oRpguB3l00k1Dq07e93&rm_key=Zise8cv7d06FLWMictCetP) * To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires. * When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.9.5 Current theme: OceanWP (version 3.2.2) Current plugin: Elementor Pro (version 3.2.1) PHP version 7.4.33 * Error Details ============= An error of type E_ERROR was caused in line 47 of the file /home4/fwalls/finalexpenseapproved.com/wp-content/plugins/elementor- pro/modules/theme-builder/documents/theme-document.php. Error message: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home4/fwalls/ finalexpenseapproved.com/wp-content/plugins/elementor-pro/modules/theme-builder/ documents/theme-document.php:47 Stack trace: #0 /home4/fwalls/finalexpenseapproved. com/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document. php(47): ReflectionClass->getMethod(‘get_site_editor…’) #1 /home4/fwalls/finalexpenseapproved. com/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document. php(128): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc()# 2 /home4/fwalls/finalexpenseapproved.com/wp-content/plugins/elementor/core/common/ modules/finder/categories/create.php(94): ElementorPro\Modules\ThemeBuilder\Documents\ Theme_Document::get_create_url() #3 /home4/fwalls/finalexpenseapproved.com/wp- content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\Common\Modules\Finder\Categories\Create->create_item_url_by_document_ * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-976%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-message-976/#post-16386799) * The error is triggered the commercial product you use, Elementor Pro. Please contact their support: [https://elementor.com/support/](https://elementor.com/support/)– questions about commercial products [are not allowed here in the forum](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products). * By the way, a quick solution could be to remove the Elementor Pro plugin directory via FTP. Your hoster’s support can help you with this. * [lisa](https://wordpress.org/support/users/contentiskey/) * (@contentiskey) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-message-976/#post-16386806) * Please request guiance from the team most familiar with Elementor Pro to resolve the error. [https://elementor.com/support/](https://elementor.com/support/) Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Error message’ is closed to new replies. ## Tags * [error message](https://wordpress.org/support/topic-tag/error-message/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 2 replies * 3 participants * Last reply from: [lisa](https://wordpress.org/support/users/contentiskey/) * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/error-message-976/#post-16386806) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics