Title: Error message
Last modified: July 26, 2023

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# Error message

 *  [lagunaradman](https://wordpress.org/support/users/lagunaradman/)
 * (@lagunaradman)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-message-999/)
 * Creates the thumbnail but won’t play back?
 * An error occurred. Please try again later. (Playback ID: hcXfW78KdKLN-4UU)
   [Learn More](https://support.google.com/youtube/?p=player_error1&hl=en)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-999%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [kulform](https://wordpress.org/support/users/kulform/)
 * (@kulform)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-message-999/#post-17137891)
 * Have the same problem.
 *  [daudtivan](https://wordpress.org/support/users/daudtivan/)
 * (@daudtivan)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-message-999/#post-17168383)
 * Me too
 *  [daudtivan](https://wordpress.org/support/users/daudtivan/)
 * (@daudtivan)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/error-message-999/#post-17179346)
 * I found the solution as indicated by an alternative plugin by Iconic WP [here](https://iconicwp.com/docs/woothumbs-for-woocommerce/youtube-shorts-videos-with-woothumbs/)
 * My setup is working like a charm now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error message’ is closed to new replies.

 * ![](https://ps.w.org/wpc-product-videos/assets/icon-128x128.png?rev=2490182)
 * [WPC Product Videos for WooCommerce](https://wordpress.org/plugins/wpc-product-videos/)
 * [Support Threads](https://wordpress.org/support/plugin/wpc-product-videos/)
 * [Active Topics](https://wordpress.org/support/plugin/wpc-product-videos/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpc-product-videos/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpc-product-videos/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [daudtivan](https://wordpress.org/support/users/daudtivan/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/error-message-999/#post-17179346)
 * Status: not resolved