Title: Error Message After First Malware Scan
Last modified: September 27, 2024

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# Error Message After First Malware Scan

 *  Resolved [jasperdemann](https://wordpress.org/support/users/jasperdemann/)
 * (@jasperdemann)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-message-after-first-malware-scan/)
 * Hi
   I just performed the first scan of my domain and subdomain.There were a few
   unknown files in my subdomain which I had to approve; no problem.However, after
   the scan of my domain there are 710 unknown files (which I recognise so don’t
   pose a security threat), but when I try to approve even one of them, I get the
   error message in the image and am unable to go any further.
 * ![](https://i0.wp.com/vital50plus.com/wp-content/uploads/2024/09/Screenshot-255.
   png?ssl=1)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-message-after-first-malware-scan/#post-18040971)
 * Hello.
 * Signatures for malware cure is a cloud-based feature.
    For further conversation
   contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
 *  Thread Starter [jasperdemann](https://wordpress.org/support/users/jasperdemann/)
 * (@jasperdemann)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-message-after-first-malware-scan/#post-18041079)
 * Done, thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Message After First Malware Scan’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [jasperdemann](https://wordpress.org/support/users/jasperdemann/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/error-message-after-first-malware-scan/#post-18041079)
 * Status: resolved