Title: Error message after WordPress update
Last modified: May 4, 2023

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# Error message after WordPress update

 *  Resolved [dkintheuk](https://wordpress.org/support/users/dkintheuk/)
 * (@dkintheuk)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-message-after-wordpress-update/)
 * Hi there,
 * We recently upgraded the WordPress version site but now receive an error…
 * “**WooCommerce POS Pro** requires [WooCommerce POS](http://wordpress.org/plugins/woocommerce-pos/).
   Please [install and activate WooCommerce POS](https://whichcraftwools.co.uk/wp-admin/plugins.php)“.
 * Both are installed correctly and the license appears to be activated.
 * Have we missed some setting that needs to be configured?
 * Thanks,
 * Rob.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-after-wordpress-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [kilbot](https://wordpress.org/support/users/kilbot/)
 * (@kilbot)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-message-after-wordpress-update/#post-16710236)
 * Hi! You should see an update to Pro in your WordPress updates, if not, please
   log into [https://wcpos.com/my-account](https://wcpos.com/my-account) to download
   manually.
 * Both versions should be 1.0.0 or higher.
    -  This reply was modified 3 years, 1 month ago by [kilbot](https://wordpress.org/support/users/kilbot/).
 *  Plugin Author [kilbot](https://wordpress.org/support/users/kilbot/)
 * (@kilbot)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-message-after-wordpress-update/#post-16710381)
 * Hi, the license is only for one year. If you contact [pro@wcpos.com](https://wordpress.org/support/topic/error-message-after-wordpress-update/pro@wcpos.com?output_format=md)
   I’ll take a look at it.
    -  This reply was modified 3 years, 1 month ago by [kilbot](https://wordpress.org/support/users/kilbot/).
 *  Plugin Author [kilbot](https://wordpress.org/support/users/kilbot/)
 * (@kilbot)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-message-after-wordpress-update/#post-16710400)
 * If anyone is having problems after upgrading and now can’t server customers, 
   please rollback to 0.4.27 and wait a couple of days until there is a couple of
   bug fix releases.
 * [https://wordpress.org/plugins/woocommerce-pos/advanced/](https://wordpress.org/plugins/woocommerce-pos/advanced/)
    -  This reply was modified 3 years, 1 month ago by [kilbot](https://wordpress.org/support/users/kilbot/).
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-message-after-wordpress-update/#post-16710822)
 * > Hi! You should see an update to Pro in your WordPress updates
 * [@kilbot](https://wordpress.org/support/users/kilbot/) What you should have wrote
   instead is something like this
 * > If you are a pro user, and it’s unclear if you are then please use [insert 
   > email address you posted, I am not copying that] for pro support. I would risk
   > getting into real trouble here if I supported customers on this site.
   > For pro or commercial product support please contact me directly on via that
   > email. This includes any pre-sales topics as well.
   > As all developer here are aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 * _*Drinks coffee*_
 * Or something like that. 😉
 *  Plugin Author [kilbot](https://wordpress.org/support/users/kilbot/)
 * (@kilbot)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/error-message-after-wordpress-update/#post-16710831)
 * Thank you [@jdembowski](https://wordpress.org/support/users/jdembowski/)! I will
   do so in the future

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error message after WordPress update’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pos/assets/icon-256x256.png?rev=3109703)
 * [WCPOS - Point of Sale (POS) plugin for WooCommerce](https://wordpress.org/plugins/woocommerce-pos/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pos/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pos/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pos/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pos/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pos/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [kilbot](https://wordpress.org/support/users/kilbot/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/error-message-after-wordpress-update/#post-16710831)
 * Status: resolved