Title: Error Message “Cannot create backup archive correctly” Last modified: September 2, 2020 --- # Error Message “Cannot create backup archive correctly” * Resolved [carla312ta](https://wordpress.org/support/users/carla312ta/) * (@carla312ta) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/) * Hello, * My backups have initially been working fine, without errors or warnings. * Since updating my website to WordPress V5.5, I cannot create a backup. The following message appears: “ERROR: Cannot create backup archive correctly. Aborting creation.” * Please could you advise? Viewing 11 replies - 1 through 11 (of 11 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13359097) * [@carla312ta](https://wordpress.org/support/users/carla312ta/) hmm we using the latest WP 5.5 too and also got no issue, so maybe it not because of the WP update, please help me make sure that: – your server has enough disk space to create a backup file. – Did you recently install a new plugin or something? maybe it could cause conflict. – In case it not help, I would need your debug log ( BackWPUp -> Settings ->Logs -> set Logging Level -> debug not translated), run the job again then give me the latest log file at BackWPUp -> Logs. * Thread Starter [carla312ta](https://wordpress.org/support/users/carla312ta/) * (@carla312ta) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13360150) * Thank you, this is my debug log: * [INFO] BackWPup 3.7.1; A project of Inpsyde GmbH [INFO] WordPress 5.5 on [https://trackanalysis.co.uk/](https://trackanalysis.co.uk/)[ INFO] Log Level: Debug [INFO] BackWPup job: Full Back Up 31/08/20 Post Updates; DBCHECK+DBDUMP+FILE+WPEXP+WPPLUGIN [INFO] Runs with user: (0) [INFO] BackWPup no automatic job start configured [INFO] BackWPup job started manually [INFO] PHP ver.: 7.4.6 (64bit); cgi-fcgi; Linux [INFO] Maximum PHP script execution time is 60 seconds [INFO] Script restart time is configured to 30 seconds [INFO] MySQL ver.: 5.7.14 [INFO] Web Server: Apache [INFO] curl ver.: 7.61.0; OpenSSL/ 1.0.2p [INFO] Temp folder is: /var/sites/t/trackanalysis.co.uk/public_html/wp- content/uploads/backwpup-f1543c/ [INFO] Logfile is: /var/sites/t/trackanalysis. co.uk/public_html/wp-content/uploads/backwpup-f1543c-logs/backwpup_log_f25994_2020- 09-04_07-30-36.html [INFO] Backup file is: /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz [04-Sep-2020 07:30:36] 1. Try to backup database … [04- Sep-2020 07:30:36] Connected to database trackana_s2dn on 10.169.0.121 [04-Sep- 2020 07:30:36] Backup database table “zhtd_actionscheduler_actions” with “~29” records [04-Sep-2020 07:30:36] Backup database table “zhtd_actionscheduler_claims” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_actionscheduler_groups” with “~3” records [04-Sep-2020 07:30:36] Backup database table “zhtd_actionscheduler_logs” with “~83” records [04-Sep-2020 07:30:36] Backup database table “zhtd_commentmeta” with “7” records [04-Sep-2020 07:30:36] Backup database table “zhtd_comments” with “40” records [04-Sep-2020 07:30:36] Backup database table “zhtd_links” with“ 7” records [04-Sep-2020 07:30:36] Backup database table “zhtd_options” with “ 525” records [04-Sep-2020 07:30:36] Backup database table “zhtd_postmeta” with“ 2781” records [04-Sep-2020 07:30:36] Backup database table “zhtd_posts” with “ 730” records [04-Sep-2020 07:30:36] Backup database table “zhtd_term_relationships” with “279” records [04-Sep-2020 07:30:36] Backup database table “zhtd_term_taxonomy” with “56” records [04-Sep-2020 07:30:36] Backup database table “zhtd_termmeta” with “~49” records [04-Sep-2020 07:30:36] Backup database table “zhtd_terms” with “56” records [04-Sep-2020 07:30:36] Backup database table “zhtd_usermeta” with “252” records [04-Sep-2020 07:30:36] Backup database table “zhtd_users” with “6” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_admin_note_actions” with “~8” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_admin_notes” with “~7” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_category_lookup” with “~2” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_customer_lookup” with “~1” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_download_log” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_order_coupon_lookup” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_order_product_lookup” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_order_stats” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_order_tax_lookup” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_product_meta_lookup” with “~13” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_reserved_stock” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_tax_rate_classes” with “~2” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wc_webhooks” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfBlockedIPLog” with “~23” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfBlocks7” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfConfig” with “~271” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfCrawlers” with “~4” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfFileChanges” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfFileMods” with “~9387” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfHits” with “~1575” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfHoover” with “~0” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfIssues” with “~1” records [04-Sep-2020 07:30:36] Backup database table “zhtd_wfKnownFileList” with “~11321” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfLiveTrafficHuman” with “~1” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfLocs” with “~111” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfLogins” with “~101” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfNotifications” with “~4” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfPendingIssues” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfReverseCache” with “~111” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfSNIPCache” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfStatus” with “~1085” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfTrafficRates” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfls_2fa_secrets” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wfls_settings” with “~17” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_api_keys” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_attribute_taxonomies” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_downloadable_product_permissions” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_log” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_order_itemmeta” with “~219” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_order_items” with “~28” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_payment_tokenmeta” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_payment_tokens” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_sessions” with “~89” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_shipping_zone_locations” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_shipping_zone_methods” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_shipping_zones” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_tax_rate_locations” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_woocommerce_tax_rates” with “~0” records [04-Sep-2020 07:30:37] Backup database table “zhtd_wpml_mails” with “~7” records [04-Sep-2020 07:30:37] Added database dump “trackana_s2dn.sql” with 15.48 MB to backup file list [04-Sep-2020 07:30:37] Database backup done![ 04-Sep-2020 07:30:37] 1. Trying to make a list of folders to back up … [04-Sep- 2020 07:30:56] Added “wp-config.php” to backup file list [04-Sep-2020 07:30:56] 1713 folders to backup. [04-Sep-2020 07:30:56] Restart after 20 seconds. [04- Sep-2020 07:30:57] 1. Trying to create a WordPress export to XML file … [04-Sep- 2020 07:30:59] Check WP Export file … [04-Sep-2020 07:31:00] WP Export file is a valid WXR file. [04-Sep-2020 07:31:00] Compressing file … [04-Sep-2020 07:31: 00] Compressing done. [04-Sep-2020 07:31:00] Added XML export “Track-Analysis. wordpress.Y-m-d.xml.gz” with 647.12 KB to backup file list. [04-Sep-2020 07:31: 00] 1. Trying to generate a file with installed plugin names … [04-Sep-2020 07: 31:00] Added plugin list file “Track-Analysis.pluginlist.2020-09-04.txt” with 3.91 KB to backup file list. [04-Sep-2020 07:31:00] 1. Trying to generate a manifest file … [04-Sep-2020 07:31:00] Undefined index: dbdumpdbcharset [04-Sep-2020 07: 31:00] Added manifest.json file with 4.99 KB to backup file list. [04-Sep-2020 07:31:01] 1. Trying to create backup archive … [04-Sep-2020 07:31:01] WARNING: fopen(/var/sites/t/trackanalysis.co.uk/public_html/wp-content/uploads/backwpup- f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz): failed to open stream: File name too long [04-Sep-2020 07:31:01] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz. [04-Sep-2020 07:31:01] WARNING: fopen(/var/sites/t/trackanalysis. co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz): failed to open stream: File name too long [04-Sep-2020 07:31:01] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz. [04-Sep-2020 07:31:01] Compressing files as gz. Please be patient, this may take a moment. [04-Sep-2020 07:31:01] Adding Extra files to Archive [04-Sep-2020 07:31:01] ERROR: Cannot create backup archive correctly. Aborting creation. [04-Sep-2020 07:31:01] Restart after 4 seconds. [04-Sep-2020 07:31:04] 2. Trying to create backup archive … [04-Sep-2020 07:31:04] WARNING: fopen(/var/sites/t/trackanalysis.co.uk/public_html/wp-content/uploads/backwpup- f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz): failed to open stream: File name too long [04-Sep-2020 07:31:04] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz. [04-Sep-2020 07:31:04] WARNING: fopen(/var/sites/t/trackanalysis. co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz): failed to open stream: File name too long [04-Sep-2020 07:31:04] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz. [04-Sep-2020 07:31:04] Compressing files as gz. Please be patient, this may take a moment. [04-Sep-2020 07:31:04] Adding Extra files to Archive [04-Sep-2020 07:31:04] ERROR: Cannot create backup archive correctly. Aborting creation. [04-Sep-2020 07:31:04] 3. Trying to create backup archive …[ 04-Sep-2020 07:31:04] WARNING: fopen(/var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz): failed to open stream: File name too long [04-Sep-2020 07:31:04] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz. [04-Sep-2020 07:31:04] WARNING: fopen(/var/sites/t/trackanalysis. co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz): failed to open stream: File name too long [04-Sep-2020 07:31:04] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_QLYVIPAR20_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_07-30-36.tar.gz. [04-Sep-2020 07:31:04] Compressing files as gz. Please be patient, this may take a moment. [04-Sep-2020 07:31:04] Adding Extra files to Archive [04-Sep-2020 07:31:04] ERROR: Cannot create backup archive correctly. Aborting creation. [04-Sep-2020 07:31:04] ERROR: Step aborted: too many attempts![ 04-Sep-2020 07:31:06] DEPRECATED: Invalid characters passed for attempted conversion, these have been ignored [04-Sep-2020 07:31:06] DEPRECATED: Invalid characters passed for attempted conversion, these have been ignored [04-Sep-2020 07:31:06] Restart after 4 seconds. [04-Sep-2020 07:31:07] 1. Trying to check database …[ 04-Sep-2020 07:31:07] Result of table check for zhtd_actionscheduler_actions is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_actionscheduler_claims is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_actionscheduler_groups is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_actionscheduler_logs is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_commentmeta is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_comments is: OK [04- Sep-2020 07:31:07] Result of table check for zhtd_links is: OK [04-Sep-2020 07: 31:07] Result of table check for zhtd_options is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_postmeta is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_posts is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_term_relationships is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_term_taxonomy is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_termmeta is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_terms is: OK [04- Sep-2020 07:31:07] Result of table check for zhtd_usermeta is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_users is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wc_admin_note_actions is: OK [04-Sep-2020 07:31: 07] Result of table check for zhtd_wc_admin_notes is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wc_category_lookup is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wc_customer_lookup is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wc_download_log is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wc_order_coupon_lookup is: OK [04-Sep-2020 07: 31:07] Result of table check for zhtd_wc_order_product_lookup is: OK [04-Sep- 2020 07:31:07] Result of table check for zhtd_wc_order_stats is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wc_order_tax_lookup is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wc_product_meta_lookup is: OK [04-Sep- 2020 07:31:07] Result of table check for zhtd_wc_reserved_stock is: OK [04-Sep- 2020 07:31:07] Result of table check for zhtd_wc_tax_rate_classes is: OK [04- Sep-2020 07:31:07] Result of table check for zhtd_wc_webhooks is: OK [04-Sep- 2020 07:31:07] Result of table check for zhtd_wfBlockedIPLog is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wfBlocks7 is: OK [04-Sep-2020 07:31: 07] Result of table check for zhtd_wfConfig is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wfCrawlers is: OK [04-Sep-2020 07:31:07] Result of table check for zhtd_wfFileChanges is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfFileMods is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfHits is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfHoover is: OK [ 04-Sep-2020 07:31:08] Result of table check for zhtd_wfIssues is: OK [04-Sep- 2020 07:31:08] Result of table check for zhtd_wfKnownFileList is: OK [04-Sep- 2020 07:31:08] Result of table check for zhtd_wfLiveTrafficHuman is: OK [04-Sep- 2020 07:31:08] Result of table check for zhtd_wfLocs is: OK [04-Sep-2020 07:31: 08] Result of table check for zhtd_wfLogins is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfNotifications is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfPendingIssues is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfReverseCache is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfSNIPCache is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfStatus is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfTrafficRates is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfls_2fa_secrets is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wfls_settings is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_api_keys is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_attribute_taxonomies is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_downloadable_product_permissions is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_log is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_order_itemmeta is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_order_items is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_payment_tokenmeta is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_payment_tokens is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_sessions is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_shipping_zone_locations is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_shipping_zone_methods is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_shipping_zones is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_tax_rate_locations is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_woocommerce_tax_rates is: OK [04-Sep-2020 07:31:08] Result of table check for zhtd_wpml_mails is: OK[ 04-Sep-2020 07:31:08] Database check done! [04-Sep-2020 07:31:08] One old log deleted [04-Sep-2020 07:31:08] ERROR: Job has ended with errors in 32 seconds. You must resolve the errors for correct execution. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13361678) * [@carla312ta](https://wordpress.org/support/users/carla312ta/) you are trying to backup BackWPUp’s folders, please excludes all folders named with **backwpup-\*** then you should good to go. To exclude files/folders: From your job settings - > Files tab -> Tick on all **backwpup-\* ** folders. * Thread Starter [carla312ta](https://wordpress.org/support/users/carla312ta/) * (@carla312ta) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13362723) * Backwup were already excluded – I have re-run the backup, and it still doesn’t work. * Here is part of the log below. You’ll see that it states: “failed to open stream. File name too long”. I don’t know if that has anything to do with it? * [04-Sep-2020 16:23:41] 1. Trying to create backup archive … [04-Sep-2020 16: 23:41] WARNING: fopen(/var/sites/t/trackanalysis.co.uk/public_html/wp-content/ uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz): failed to open stream: File name too long [04-Sep-2020 16:23:41] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz. [04-Sep-2020 16:23:41] WARNING: fopen(/var/sites/t/trackanalysis. co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz): failed to open stream: File name too long [04-Sep-2020 16:23:41] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz. [04-Sep-2020 16:23:41] Compressing files as gz. Please be patient, this may take a moment. [04-Sep-2020 16:23:41] ERROR: Cannot create backup archive correctly. Aborting creation. [04-Sep-2020 16:23:45] 2. Trying to create backup archive … [04-Sep-2020 16:23:45] WARNING: fopen(/var/sites/t/ trackanalysis.co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz): failed to open stream: File name too long [04-Sep-2020 16:23:45] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz. [04-Sep-2020 16:23:45] WARNING: fopen(/var/sites/t/trackanalysis. co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz): failed to open stream: File name too long [04-Sep-2020 16:23:45] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz. [04-Sep-2020 16:23:45] Compressing files as gz. Please be patient, this may take a moment. [04-Sep-2020 16:23:45] ERROR: Cannot create backup archive correctly. Aborting creation. [04-Sep-2020 16:23:45] 3. Trying to create backup archive … [04-Sep-2020 16:23:45] WARNING: fopen(/var/sites/t/ trackanalysis.co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz): failed to open stream: File name too long [04-Sep-2020 16:23:45] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz. [04-Sep-2020 16:23:45] WARNING: fopen(/var/sites/t/trackanalysis. co.uk/public_html/wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz): failed to open stream: File name too long [04-Sep-2020 16:23:45] WARNING: Cannot open source file /var/sites/t/trackanalysis.co.uk/public_html/ wp-content/uploads/backwpup-f1543c-backups/backwpup_WXYVIPF220_cedc829585368_14d78cad530ad_70920c00c627c_7eae3be67aadb_a9a852074899a_b0b6a209e61c9_a6734455c5348_597a0ab7feca7_201ff84d9c9e6_105a20fb92205_2071c4a2dc4d924_2aa6b255c6b201_b20620271cda2020_205a20fb4d1b20_b20c4f20c20203220_2020- 09-04_16-23-13.tar.gz. [04-Sep-2020 16:23:45] Compressing files as gz. Please be patient, this may take a moment. [04-Sep-2020 16:23:45] ERROR: Cannot create backup archive correctly. Aborting creation. [04-Sep-2020 16:23:45] ERROR: Step aborted: too many attempts! [04-Sep-2020 16:23:45] DEPRECATED: Invalid characters passed for attempted conversion, these have been ignored * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13372783) * Hello [@carla312ta](https://wordpress.org/support/users/carla312ta/) * Please EXCLUDE all folder start with `backwpup-` in your upload folder. So it is something like this: [https://i.imgur.com/pkxy1ee.png](https://i.imgur.com/pkxy1ee.png) I see in the log file you still did not exclude them ^^ * Thread Starter [carla312ta](https://wordpress.org/support/users/carla312ta/) * (@carla312ta) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13375577) * The “backwup-” was excluded (see link) and it still doesn’t work. [https://www.online-convert.com/downloadfile/de7f9bbd-685f-4124-88c5-9980e8d6d91f/f14aa2b7-e4e2-4381-a280-d50ef5a454bb](https://www.online-convert.com/downloadfile/de7f9bbd-685f-4124-88c5-9980e8d6d91f/f14aa2b7-e4e2-4381-a280-d50ef5a454bb) * When I tried shortening the archive name, the back up appears to work but the log contains the following message: “DEPRECATED: Invalid characters passed for attempted conversion, these have been ignored”. Please advise. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13376432) * [@carla312ta](https://wordpress.org/support/users/carla312ta/) hmm did you recently migration the site? If so, could you help me just uninstall the `backwpup` plugin, then install it again? * After that, create the job, then exclude all `backwpup-*` folders (if needed, normally they should be excluded by default) * Thank you! * Thread Starter [carla312ta](https://wordpress.org/support/users/carla312ta/) * (@carla312ta) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13377476) * No, I haven’t recently migrated the site. * I tried uninstalling, and re-installing the plugin. The back up worked fine, although the log still shows several messages – “DEPRECATED: Invalid characters passed for attempted conversion, these have been ignored”. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13382143) * [@carla312ta](https://wordpress.org/support/users/carla312ta/) The plugin worked fine after reinstall, so I guess there must be another plugin that touched the database, which leads to a wrong BackWPUp config. * And about `“DEPRECATED: Invalid characters passed for attempted conversion, these have been ignored”.` * The problem is because of PHP 7.4 and we also have to maintain BackWPUp to works with lower versions of PHP like 5.5 or 5.6 too. The issue will be fixed in the next plugin update, which released in the next 1 or 2 weeks, in the meantime, you can replace this file with the one in `backwpup/inc/class-option.php` [https://gist.github.com/cuongdcdev/fdbd09b33941c1b2e1e522fba64d0d22](https://gist.github.com/cuongdcdev/fdbd09b33941c1b2e1e522fba64d0d22) it’s should work! (btw, the warning **does not affect** your backup job, please no worry ^^ ) * Thread Starter [carla312ta](https://wordpress.org/support/users/carla312ta/) * (@carla312ta) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13383542) * Thank you, I’ll wait for the next plugin update. * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13385783) * [@carla312ta](https://wordpress.org/support/users/carla312ta/) If you find BackWPUp is useful for you, we would really appreciate it if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Error Message “Cannot create backup archive correctly”’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 11 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/error-message-cannot-create-backup-archive-correctly/#post-13385783) * Status: resolved