Title: [Plugin: Basic Google Maps Placemarks] Error message on installation
Last modified: August 20, 2016

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# [Plugin: Basic Google Maps Placemarks] Error message on installation

 *  Resolved [tjphop](https://wordpress.org/support/users/tjphop/)
 * (@tjphop)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/error-message-on-installation/)
 * I have installed as instructed but am recieving this error message in place of
   the map:
 * > Basic Google Maps Placemarks error: JavaScript and/or CSS files aren’t loaded.
   > If you’re using do_shortcode() you need to add a filter to your theme first.
   > See the FAQ for details.
 * This can be viewed here:[http://www.berryconcept.co.uk/sandbox/contact](http://www.berryconcept.co.uk/sandbox/contact)
 * Note there is also another map above it using a different plugin (I’m trying 
   out different ones).
 * Any help would be greatly appreciated. Many thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [14 years, 11 months ago](https://wordpress.org/support/topic/error-message-on-installation/#post-2197473)
 * Hi tjphop, I would definitely try temporarily removing the other map(s) and see
   if it works on it’s own. Multiple Google Naps coule conflict with one another.
 * Also, how are you inserting the map? Did you type [bgmp-map] into a post, or 
   did you put `do_shortcode( 'bgmp_map' );` inside a template file in your theme?
 *  Thread Starter [tjphop](https://wordpress.org/support/users/tjphop/)
 * (@tjphop)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/error-message-on-installation/#post-2197591)
 * Thanks. Yes, it worked as soon as I removed the other map. I was using [bgmp-
   map] in a post.
 * I feel rather stupid now. Hey ho.
 *  Plugin Author [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/error-message-on-installation/#post-2197609)
 * Glad it’s working 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Basic Google Maps Placemarks] Error message on installation’
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 * ![](https://ps.w.org/basic-google-maps-placemarks/assets/icon-128x128.png?rev
   =1152531)
 * [Basic Google Maps Placemarks](https://wordpress.org/plugins/basic-google-maps-placemarks/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/basic-google-maps-placemarks/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/basic-google-maps-placemarks/)
 * [Active Topics](https://wordpress.org/support/plugin/basic-google-maps-placemarks/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/basic-google-maps-placemarks/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/basic-google-maps-placemarks/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * Last activity: [14 years, 10 months ago](https://wordpress.org/support/topic/error-message-on-installation/#post-2197609)
 * Status: resolved