Title: Error message on subscribe
Last modified: August 23, 2019

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# Error message on subscribe

 *  Resolved [lisabagg](https://wordpress.org/support/users/lisabagg/)
 * (@lisabagg)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-message-on-subscribe/)
 * I don’t understand why the MailChimp integration in the footer is no longer working.
 * [https://www.screencast.com/t/6CZKGwA7](https://www.screencast.com/t/6CZKGwA7)
 * I reset the API and the connection looks OK: [https://www.screencast.com/t/1ENqxPePXL](https://www.screencast.com/t/1ENqxPePXL)
 * Thanks in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-on-subscribe%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-message-on-subscribe/#post-11864908)
 * Hello,
 * Thanks for reaching out to us.
 * Please go to the “MailChimp for WP > Others” page in your WordPress admin and
   share with us any errors listed there.
 * Please make sure to remove any sensitive data before sharing the logs with us.
 *  [petebocken](https://wordpress.org/support/users/petebocken/)
 * (@petebocken)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-message-on-subscribe/#post-11926682)
 * I’m having the same exact issue. The problem happens if you enter the same email
   address more than once. Say you enter your email, but never subscribe, then come
   back right away (or any time in the future it seems) and put in the same email
   address again to subscribe you will get this error. I just went through and typed
   several real and fake email addresses twice and it happens every time.
 * Here is the log that happens each time:
 * [2019-09-12 10:58:17] ERROR: Form 6853 > Mailchimp API error: 405 Method Not 
   Allowed. This list member cannot be removed. Please contact support.
    Request:
   DELETE [https://us8.api.mailchimp.com/3.0/lists/364b825a03/members/0f170189527df685a8e1bc07e8bc1fca](https://us8.api.mailchimp.com/3.0/lists/364b825a03/members/0f170189527df685a8e1bc07e8bc1fca)
   Response: 405 Method Not Allowed – {“type”:”[http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/&#8221](http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/&#8221);,”
   title”:”Method Not Allowed”,”status”:405,”detail”:”This list member cannot be
   removed. Please contact support.”,”instance”:”74b00d6f-ce24-4d95-8f5c-3c9cfb9e5ae3″}
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-message-on-subscribe/#post-11931414)
 * [@petebocken](https://wordpress.org/support/users/petebocken/), Please make sure
   that you are using the latest version of our plugin. This issue has already beenr
   resolved.
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-message-on-subscribe/#post-11931439)
 * [@petebocken](https://wordpress.org/support/users/petebocken/), Also, if you 
   are still facing this issue even with the latest version of our plugin then please
   create a new support request.
    -  This reply was modified 6 years, 9 months ago by [Harish Chouhan](https://wordpress.org/support/users/hchouhan/).
 *  [petebocken](https://wordpress.org/support/users/petebocken/)
 * (@petebocken)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-message-on-subscribe/#post-11934073)
 * Thanks, that fixed it!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error message on subscribe’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [OOPs error](https://wordpress.org/support/topic-tag/oops-error/)

 * 5 replies
 * 3 participants
 * Last reply from: [petebocken](https://wordpress.org/support/users/petebocken/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/error-message-on-subscribe/#post-11934073)
 * Status: resolved