Title: Error Message – please help
Last modified: August 22, 2016

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# Error Message – please help

 *  Resolved [ajsummers](https://wordpress.org/support/users/ajsummers/)
 * (@ajsummers)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/error-message-please-help-7/)
 * I’ve triple checked that my Google Spreadsheet is public – here is the link:
 * [https://docs.google.com/spreadsheets/d/1vzY0cCcOhoMw35sw5tGGS2m5K-VB0A6CCR0sTj83NB4/edit#gid=0](https://docs.google.com/spreadsheets/d/1vzY0cCcOhoMw35sw5tGGS2m5K-VB0A6CCR0sTj83NB4/edit#gid=0)
 * I’ve tried the shortcode with both the full link address and just this part (
   1vzY0cCcOhoMw35sw5tGGS2m5K-VB0A6CCR0sTj83NB4) and both return the error message“
   Error requesting Google Spreadsheet data: Failed to connect to 2a00:1450:4001:
   806::1008: Network is unreachable.”. I’ve pinged the IP and that comes back as
   fine.
 * What am I missing?
 * [https://wordpress.org/plugins/inline-google-spreadsheet-viewer/](https://wordpress.org/plugins/inline-google-spreadsheet-viewer/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Meitar](https://wordpress.org/support/users/meitar/)
 * (@meitar)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/error-message-please-help-7/#post-5473552)
 * Hmm. Have you tried separating the `key` parameter (which accepts a URL but not
   a URL fragment) from the `gid` parameter (which accepts the value of the `gid`
   parameter from the URL). In other words, try this:
 *     ```
       [gdoc key="https://docs.google.com/spreadsheets/d/1vzY0cCcOhoMw35sw5tGGS2m5K-VB0A6CCR0sTj83NB4/edit" gid="0"]
       ```
   
 *  Thread Starter [ajsummers](https://wordpress.org/support/users/ajsummers/)
 * (@ajsummers)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/error-message-please-help-7/#post-5473593)
 * Thanks for the quick reply. Unfortunately that didn’t work – gave the same error
   message.
 *  Plugin Author [Meitar](https://wordpress.org/support/users/meitar/)
 * (@meitar)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/error-message-please-help-7/#post-5473626)
 * Sorry, I should have read past the first line in your post.
 * A “Network is unreachable” error indicates a connectivity problem, not a problem
   with the plugin. Either your server or Google is without Internet (unlikely),
   there is an intentional block on Google (possible), or there is a routing misconfiguration
   on your server (that’d be my guess).
 * Are you running any firewall plugins? If not, consider asking your host if `google.
   com` servers are reachable.
 * Hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error Message – please help’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/inline-google-spreadsheet-viewer.
   svg)
 * [Inline Google Spreadsheet Viewer](https://wordpress.org/plugins/inline-google-spreadsheet-viewer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/inline-google-spreadsheet-viewer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/inline-google-spreadsheet-viewer/)
 * [Active Topics](https://wordpress.org/support/plugin/inline-google-spreadsheet-viewer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/inline-google-spreadsheet-viewer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/inline-google-spreadsheet-viewer/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Meitar](https://wordpress.org/support/users/meitar/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/error-message-please-help-7/#post-5473626)
 * Status: resolved