Title: Error message “Under maintenance.”
Last modified: July 22, 2021

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# Error message “Under maintenance.”

 *  Resolved [melanyh](https://wordpress.org/support/users/melanyh/)
 * (@melanyh)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-message-under-maintenance/)
 * I’ve moved a copy of the original site FROM [https://dogwoodbotanical.com/](https://dogwoodbotanical.com/)
   TO the subdomain: [https://legacy.dogwoodbotanical.com/](https://legacy.dogwoodbotanical.com/)…
   but the live subdomain is just a white screen with the message “Under maintenance.
   The site will be available soon.”
 * With Duplicator, I did the 2 step method because the file size was too large 
   for the account, 1.8 GB. Then I uploaded all of the original site files as a 
   zip via cpanel, and extracted them. Then built a duplicator package with just
   the database. I renamed the .wpconfig file on the new subdomain. I had already
   created a new database for the subdomain on the hosting service at OVH – I entered
   the new database name, username and password in duplicator. at Step 2, I checked
   the database connection and it passed. I went through all of the steps with no
   error messages. In cpanel, the new database appears to have the exact number 
   of tables as the original database when viewing with PHPMyAdmin.
 * I tried disabling all plugins, but that made no difference to the error message.
   I also updated the WordPress version to 5.8 just in case…
 * Help! I don’t know what else to try. Are there any other common problems that
   might cause the site to not display? I have no problem logging in to wp-admin
   for the new subdomain site, and the Duplicator plugin files auto delete appears
   to have run properly. All of the files and database tables appear to be there.
   any advice much appreciated! thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-under-maintenance%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-message-under-maintenance/#post-14691248)
 * Hey [@melanyh](https://wordpress.org/support/users/melanyh/)
 * Thanks for the feedback! I don’t see the message “the message “Under maintenance.
   The site will be available soon.” anymore, just a hello page. Is this issue resolved,
   if not it sounds like you might still need to set what you want for the front
   page?
 * If not and you are still having issues and if you would like to submit a [support ticket](https://snapcreek.com/ticket)
   for this issue we can have a closer look at your setup. Please provide a link
   to this forum thread when submitting the ticket.
 * Cheers~
 *  Thread Starter [melanyh](https://wordpress.org/support/users/melanyh/)
 * (@melanyh)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-message-under-maintenance/#post-14691323)
 * hi [@corylamleorg](https://wordpress.org/support/users/corylamleorg/)
    Yes, I
   decided to delete the subdomain legacy.dogwoodbotanical.com wordpress installation
   and start over with a new installation. Now I’m in the process of uploading a
   full .wpress copy of the live site dogwoodbotanical.com to the subdomain. BUT
   I just read that if two installations use the same database name on the same 
   host, it won’t work. I guess that’s what’s going to happen since the file I’m
   uploading is a copy? My head hurts …. I guess I’ll let it run and see what happens.
 * However, last time I DID create a new database and connected it via the Duplicator
   plugin and that didn’t work either. Argghghgh
 * if you do read this and have any suggestions I’d really appreciate it. thanks.
 *  Thread Starter [melanyh](https://wordpress.org/support/users/melanyh/)
 * (@melanyh)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-message-under-maintenance/#post-14691326)
 * Actually the thought of what might happen with two installations using the same
   database name on the same host scared me so I’ve stopped the upload. back to 
   the drawing board.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/error-message-under-maintenance/#post-14691490)
 * Hey [@melanyh](https://wordpress.org/support/users/melanyh/),
 * That is correct while two separate WordPress sites can share a database, in 99%
   of most cases that is not going to be the desired/needed outcome. You will want
   to have a separate database per site.
 * The quick start guide is a good place to get started if you have never done this
   process before: [https://snapcreek.com/duplicator/docs/quick-start/](https://snapcreek.com/duplicator/docs/quick-start/)
 * Hope that helps~

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error message “Under maintenance.”’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/error-message-under-maintenance/#post-14691490)
 * Status: resolved