Title: Error Message using Safari
Last modified: May 10, 2018

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# Error Message using Safari

 *  Resolved [Gcpt](https://wordpress.org/support/users/gcpt/)
 * (@gcpt)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-using-safari/)
 * Since the latest update some of our members using Safari are unable to upload
   images. I use a PC and can only test on a 2012 version of Safari which works 
   ok. Seems to be the latest version of Safari.The error message received is: [
   U012} Error in upload: An unknown error occured while uploading the data.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Ilia Tyker](https://wordpress.org/support/users/joanne123/)
 * (@joanne123)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-using-safari/#post-10266521)
 * I don’t have access to Safari myself, but I just got someone else to check on
   our club site and they had no problems uploading (or downloading) with the latest
   version of entrywizard (1.3.6)
 * Could it be an interaction with another plugin? Or did it happen after updating
   EntryWizard only? If you find a plugin conflict, please let me know.
 * Unknown Error often means that the EntryWizard code running on the server was
   not actually reached. The issue may be in the javascript.
 * It might be informative, if you have someone who can do that, to examine the 
   javascript log in Safari right after this failure. That is usually accessed by
   something like right-click, select inspect, then look for the Console tab or 
   link.
 *  Thread Starter [Gcpt](https://wordpress.org/support/users/gcpt/)
 * (@gcpt)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-using-safari/#post-10268941)
 * Thank you for your advice. Turns out it was a javascript error caused by a plugin
   we use, autoptimize. I’ve excluded ewz-upload script from the plugin and seems
   to be working fine.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error Message using Safari’ is closed to new replies.

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## Tags

 * [Safari](https://wordpress.org/support/topic-tag/safari/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * 2 replies
 * 2 participants
 * Last reply from: [Gcpt](https://wordpress.org/support/users/gcpt/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/error-message-using-safari/#post-10268941)
 * Status: resolved