Title: error message when upgrading
Last modified: August 19, 2016

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# error message when upgrading

 *  [dish56](https://wordpress.org/support/users/dish56/)
 * (@dish56)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/error-message-when-upgrading/)
 * I’m trying to upgrade to 2.7. and I feel like I’m in over my head. I tried to
   follow directions carefully, but when I try to log in I get this error message:
 * Failed opening required ‘../wp-load.php’ (include_path=’.:’) in /var/www/vhosts/
   _my website.com_/httpdocs/wp-admin/admin.php on line 7
 * I’m assuming that I need to give more info in the path, but I don’t know how 
   to do it.
 * Thanks for any help,
    Patricia

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [mrmist](https://wordpress.org/support/users/mrmist/)
 * (@mrmist)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/error-message-when-upgrading/#post-944621)
 * Most likely you haven’t uploaded all the files.
 *  Thread Starter [dish56](https://wordpress.org/support/users/dish56/)
 * (@dish56)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/error-message-when-upgrading/#post-944789)
 * My hosting company, Laughing Squid, fixed it for me. Their customer support is
   fabulous.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error message when upgrading’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [dish56](https://wordpress.org/support/users/dish56/)
 * Last activity: [17 years, 5 months ago](https://wordpress.org/support/topic/error-message-when-upgrading/#post-944789)
 * Status: not resolved

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