Title: error message with update
Last modified: October 4, 2024

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# error message with update

 *  Resolved [annews](https://wordpress.org/support/users/annews/)
 * (@annews)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/)
 * getting this error message when anyone clicks on button. Please help ASAP as 
   we are directly impacted by hurricane Helene.
 * Error: wpedon is not defined
 * ERROR: The value cannot be zero.
    -  This topic was modified 1 year, 7 months ago by [annews](https://wordpress.org/support/users/annews/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-message-with-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * (@scottpaterson)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055075)
 * Hi [@annews](https://wordpress.org/support/users/annews/),
   Just checked your 
   page and see the error “The value cannot be zero.” also. That means you need 
   to choose “Manual Entry” and set the price to 0.00
 * That will make a button that looks like the below image, and will allow users
   to enter their own donation amount.
   Let me know if you need more help!
 * ![](https://i0.wp.com/i.imgur.com/PuP0ph7.png?ssl=1)
 * ![](https://i0.wp.com/i.imgur.com/1w3YSVS.png?ssl=1)
 *  Thread Starter [annews](https://wordpress.org/support/users/annews/)
 * (@annews)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055103)
 * Unfortunately that did not solve the problem. Still getting that message. Also
   now it looks odd on the page because it is listing Donation Amount, then a field
   with 0 in it, then it has the Paypal button. Shouldn’t it just be the paypal 
   button that opens a separate window? Even if I change the field value to 10, 
   it throws a syntax error message saying it is not well formed.
 * The value cannot be zero.
 *  Thread Starter [annews](https://wordpress.org/support/users/annews/)
 * (@annews)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055129)
 * My website support was also not able to debut this but said: “We could not fully
   debug this, but it looked like the plugin was sending an incorrect format of 
   the JSON request. “
 * I have temporarily deactivated this plugin and installed a different one that
   seems to be working, but hopefully you will get this issue fixed
 *  Plugin Author [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * (@scottpaterson)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055130)
 * Hi [@annews](https://wordpress.org/support/users/annews/),
 * It looks like it’s working for you now using PayPal Standard?
   Scott
 *  Thread Starter [annews](https://wordpress.org/support/users/annews/)
 * (@annews)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055134)
 * yeah I had to deactivate your plugin since your initial suggestion did not solve
   the problem and this was very time sensitive.
 *  Thread Starter [annews](https://wordpress.org/support/users/annews/)
 * (@annews)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055135)
 * yeah since your initial suggestion did not solve the problem I had to find another
   working plugin and this was very time sensitive.
 *  Plugin Author [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * (@scottpaterson)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055138)
 * Sorry about that! I’m here if you want to try this plugin again.
   Scott

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘error message with update’ is closed to new replies.

 * ![](https://ps.w.org/easy-paypal-donation/assets/icon-256x256.png?rev=3095887)
 * [Accept Donations with PayPal & Stripe](https://wordpress.org/plugins/easy-paypal-donation/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-paypal-donation/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-paypal-donation/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-paypal-donation/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-paypal-donation/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-paypal-donation/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Scott Paterson](https://wordpress.org/support/users/scottpaterson/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/error-message-with-update/#post-18055138)
 * Status: resolved