Title: Error messages, please help
Last modified: May 20, 2024

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# Error messages, please help

 *  Resolved [therealblatino](https://wordpress.org/support/users/therealblatino/)
 * (@therealblatino)
 * [2 years ago](https://wordpress.org/support/topic/error-messages-please-help/)
 * Hello!
 * My users are getting their emails in the spam folder again. When I first installed
   Post SMTP, I had this problem but with the help of my hosting provider we fixed
   it. Now I’m getting the error “Postman is _not_ configured and is mimicking out-
   of-the-box WordPress email delivery”. Also, “Postman will send mail via **Sendmail(
   server default – not SMTP)** to **localhost:25** using **no** authentication”.
   Can someone help me? I’m using the “default’ type under transport. Fallback is
   disabled. I tried enabling use SMTP Authentication and filling in the username
   and password.
 * Connectivity test results are below.
 * [Connectivity test results](https://ibb.co/N3JB353)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [2 years ago](https://wordpress.org/support/topic/error-messages-please-help/#post-17767775)
 * Hi [@therealblatino](https://wordpress.org/support/users/therealblatino/)
 * I hope you are doing well.
 * It seems that Post SMTP hasn’t been configured properly with your email account.
   You can configure your email account with Post SMTP by following the guide document
   [here](https://postmansmtp.com/documentation/sockets-addons/configure-post-smtp-with-other-smtp/).
   Once configured, please let me know the outcome.
 * Feel free to let me know if you have any questions.
 * Thanks and regards,
   Support Team – WPExperts  
 *  Thread Starter [therealblatino](https://wordpress.org/support/users/therealblatino/)
 * (@therealblatino)
 * [2 years ago](https://wordpress.org/support/topic/error-messages-please-help/#post-17767858)
 * Hello Muhammad
 * I’m doing well and I hope you are too.
 * I configured it properly with my email address where I created it using cPanel.
   The error messages are gone, however the emails are still going to the “spam”
   folder. I just tested it myself and the email went to the “spam” folder. I uploaded
   a screenshot of my settings. Does everything think alright? My hosting provider
   told me to connect to “localhost”. I assume I put it in the correct section. 
   They also told me to use port 25. Admin@ is my email address where I send users
   emails.
 * [My Post SMTP settings](https://ibb.co/Dtwwdpy)
 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [2 years ago](https://wordpress.org/support/topic/error-messages-please-help/#post-17770644)
 * [@therealblatino](https://wordpress.org/support/users/therealblatino/)
 * It seems like your email spam score is low. Try adding your SPF and DKIM records
   to your hosting server, then test your email spam score and let me know the outcome.
 * Thanks and regards,
   Support Team – WPExperts  
 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [2 years ago](https://wordpress.org/support/topic/error-messages-please-help/#post-17786357)
 * [@therealblatino](https://wordpress.org/support/users/therealblatino/)
 * To check your spam score and SPF and DKIM record you can visit Spam score tester
   website[ here](https://postmansmtp.com/domain-health-checker/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error messages, please help’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/error-messages-please-help/#post-17786357)
 * Status: resolved