Title: Error migrating
Last modified: January 13, 2024

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# Error migrating

 *  Resolved [shoguntokugawa](https://wordpress.org/support/users/shoguntokugawa/)
 * (@shoguntokugawa)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-migrating-2/)
 * My site was attacked by malicious software and I had to completely delete it.
   I have a backup I made with your plugin but it stops in various stages of migrating
   every time I try (several times)
 * Code: BMI-JFGg1wXn-03387
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-migrating-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-migrating-2/#post-17343990)
 * Hello [@shoguntokugawa](https://wordpress.org/support/users/shoguntokugawa/) ,
 * Please upload the backup file manually to the destination site, and then run 
   Restore. You can manage all of this from the plugin section “Manage & Restore
   Backups”.
 * If the issue reoccurs, please share the new debug code in your reply.
 * Kind regards
 *  Plugin Support [MixHa](https://wordpress.org/support/users/mixha/)
 * (@mixha)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-migrating-2/#post-17361909)
 * Hey [@shoguntokugawa](https://wordpress.org/support/users/shoguntokugawa/) ,
 * We haven’t heard from you since, so I’ll assume that the issue is resolved and
   will close this support ticket. If you face any new issues, please feel free 
   to open a new ticket.
 * Kind regards
 *  Thread Starter [shoguntokugawa](https://wordpress.org/support/users/shoguntokugawa/)
 * (@shoguntokugawa)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-migrating-2/#post-17363109)
 * The issue is not resolved, migrating crashes every time
 * I also learned that it was installation of your plugin that caused the malware
   taking over my site, so probably the backup file is also infected
 * [https://www.cisecurity.org/advisory/a-vulnerability-in-the-backup-migration-plugin-for-wordpress-could-allow-for-remote-code-execution_2023-141](https://www.cisecurity.org/advisory/a-vulnerability-in-the-backup-migration-plugin-for-wordpress-could-allow-for-remote-code-execution_2023-141)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error migrating’ is closed to new replies.

 * ![](https://ps.w.org/backup-backup/assets/icon-128x128.png?rev=2995566)
 * [Backup Migration](https://wordpress.org/plugins/backup-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup-backup/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [shoguntokugawa](https://wordpress.org/support/users/shoguntokugawa/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/error-migrating-2/#post-17363109)
 * Status: resolved