Title: Error missing several files
Last modified: August 30, 2016

---

# Error missing several files

 *  Resolved [oijkn](https://wordpress.org/support/users/oijkn/)
 * (@oijkn)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-missing-several/)
 * Hi,
 * Firstly thank you for this great plugin !
 * I have one message error from your plugin, where is missing several files…
 * pngout: Missing
    webp: Missing Gmagick: Missing Imagick: Missing
 * I tried to delete the plugin from WP admin and clear the cache, upload the zip
   file manually in my FTP, delete manually /wp-content/ewww/ & /wp-content/plugins/
   ewww-image-optimizer/, try to change chmod but nothing work good !! The best 
   way was to delete all manually but problems still here.
 * Can you help me please ?
 * Best regards and thank you for your support !
 *     ```
       myproject
       EWWW IO version: 253.0
       WP version: 4.3.1
       PHP version: 50522
       ewww_image_optimizer_preinit()
       ewww_image_optimizer_gallery_support()
       ewww_image_optimizer_admin_init()
       ewww_image_optimizer_init()
       ewww_image_optimizer_cloud_init()
       ewww_image_optimizer_exec_init()
       ewww_image_optimizer_cron_setup()
       ewww_image_optimizer_cron_setup()
       ewww_image_optimizer_tool_init()
       ewww_image_optimizer_install_tools()
       Checking/Installing tools in /home/myproject/www/wp-content/ewww/
       wp-content/ewww permissions: 0705
       ewww_image_optimizer_install_paths()
       CPU architecture: x86_64
       generated paths:
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/jpegtran-linux64
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/optipng-linux
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/gifsicle-linux
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/pngquant-linux
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/cwebp-linux864
       /home/myproject/www/wp-content/ewww/jpegtran
       /home/myproject/www/wp-content/ewww/optipng
       /home/myproject/www/wp-content/ewww/gifsicle
       /home/myproject/www/wp-content/ewww/pngquant
       /home/myproject/www/wp-content/ewww/cwebp
       64-bit linux detected while installing tools
       ewww_image_optimizer_md5check()
       /home/myproject/www/wp-content/ewww/jpegtran-alt: 8e4a09bb04ba001f5f16651ae8594f7f
       md5sum verified, binary is intact
       ewww_image_optimizer_md5check()
       /home/myproject/www/wp-content/ewww/cwebp-alt: 361c019b0a31d208c64b54bd813a3f76
       md5sum verified, binary is intact
       Linux/UNIX style OS, checking permissions
       ewww_image_optimizer_check_permissions()
       permissions for /home/myproject/www/wp-content/ewww/jpegtran: 0755
       permissions ok
       ewww_image_optimizer_check_permissions()
       permissions for /home/myproject/www/wp-content/ewww/gifsicle: 0755
       permissions ok
       ewww_image_optimizer_check_permissions()
       permissions for /home/myproject/www/wp-content/ewww/optipng: 0755
       permissions ok
       ewww_image_optimizer_check_permissions()
       permissions for /home/myproject/www/wp-content/ewww/pngquant: 0755
       permissions ok
       ewww_image_optimizer_check_permissions()
       permissions for /home/myproject/www/wp-content/ewww/cwebp: 0755
       permissions ok
       ewww_image_optimizer_settings_script()
       ewww_image_optimizer_bulk_script()
       ewww_image_optimizer_aux_images_script()
       ewww_image_optimizer_webp_script()
       ewww_image_optimizer_notice_utils()
       ewww_image_optimizer_exec_check()
       disable_functions: _dyuweyrj4,_dyuweyrj4r,dl
       suhosin_blacklist:
       ewww_image_optimizer_safemode_check()
       safe_mode =
       ewww_image_optimizer_path_check()
       found /home/myproject/www/wp-content/ewww/jpegtran, testing...
       ewww_image_optimizer_md5check()
       /home/myproject/www/wp-content/ewww/jpegtran: 47c39feae0712f2996c61e5ae639b706
       md5sum verified, binary is intact
       ewww_image_optimizer_mimetype()
       testing mimetype: /home/myproject/www/wp-content/ewww/jpegtran
       finfo_file: application/x-executable
       ewww_image_optimizer_tool_found()
       testing case: j at /home/myproject/www/wp-content/ewww/jpegtran
       /home/myproject/www/wp-content/ewww/jpegtran: sh: /home/myproject/www/wp-content/ewww/jpegtran: No such file or directory
       tool not found
       found /home/myproject/www/wp-content/ewww/jpegtran-alt, testing...
       ewww_image_optimizer_mimetype()
       testing mimetype: /home/myproject/www/wp-content/ewww/jpegtran-alt
       finfo_file: application/x-executable
       ewww_image_optimizer_tool_found()
       testing case: j at /home/myproject/www/wp-content/ewww/jpegtran-alt
       /home/myproject/www/wp-content/ewww/jpegtran-alt: Independent JPEG Group's JPEGTRAN, version 9a 19-Jan-2014
       optimizer found
       found /home/myproject/www/wp-content/ewww/optipng, testing...
       ewww_image_optimizer_md5check()
       /home/myproject/www/wp-content/ewww/optipng: 31698da4f5ca00b35e910c77acae65bb
       md5sum verified, binary is intact
       ewww_image_optimizer_mimetype()
       testing mimetype: /home/myproject/www/wp-content/ewww/optipng
       finfo_file: application/x-executable
       ewww_image_optimizer_tool_found()
       testing case: o at /home/myproject/www/wp-content/ewww/optipng
       /home/myproject/www/wp-content/ewww/optipng: OptiPNG version 0.7.5
       optimizer found
       found /home/myproject/www/wp-content/ewww/gifsicle, testing...
       ewww_image_optimizer_md5check()
       /home/myproject/www/wp-content/ewww/gifsicle: 40ceed9c36838b5b9ccc505ab224d90f
       md5sum verified, binary is intact
       ewww_image_optimizer_mimetype()
       testing mimetype: /home/myproject/www/wp-content/ewww/gifsicle
       finfo_file: application/x-executable
       ewww_image_optimizer_tool_found()
       testing case: g at /home/myproject/www/wp-content/ewww/gifsicle
       /home/myproject/www/wp-content/ewww/gifsicle: LCDF Gifsicle 1.87
       optimizer found
       ewww_image_optimizer_find_binary()
       ewww_image_optimizer_tool_found()
       testing case: p at pngout
       pngout: sh: pngout: command not found
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/bin/pngout
       /usr/bin/pngout: sh: /usr/bin/pngout: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/local/bin/pngout
       /usr/local/bin/pngout: sh: /usr/local/bin/pngout: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/gnu/bin/pngout
       /usr/gnu/bin/pngout: sh: /usr/gnu/bin/pngout: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/syno/bin/pngout
       /usr/syno/bin/pngout: sh: /usr/syno/bin/pngout: No such file or directory
       tool not found
       ewww_image_optimizer_find_binary()
       ewww_image_optimizer_tool_found()
       testing case: p at pngout-static
       pngout-static: sh: pngout-static: command not found
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/bin/pngout-static
       /usr/bin/pngout-static: sh: /usr/bin/pngout-static: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/local/bin/pngout-static
       /usr/local/bin/pngout-static: sh: /usr/local/bin/pngout-static: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/gnu/bin/pngout-static
       /usr/gnu/bin/pngout-static: sh: /usr/gnu/bin/pngout-static: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: p at /usr/syno/bin/pngout-static
       /usr/syno/bin/pngout-static: sh: /usr/syno/bin/pngout-static: No such file or directory
       tool not found
       found /home/myproject/www/wp-content/ewww/cwebp, testing...
       ewww_image_optimizer_md5check()
       /home/myproject/www/wp-content/ewww/cwebp: f9ab108c759d95d66123185c12de132d
       md5sum verified, binary is intact
       ewww_image_optimizer_mimetype()
       testing mimetype: /home/myproject/www/wp-content/ewww/cwebp
       finfo_file: application/x-executable
       ewww_image_optimizer_tool_found()
       testing case: w at /home/myproject/www/wp-content/ewww/cwebp
       /home/myproject/www/wp-content/ewww/cwebp: sh: /home/myproject/www/wp-content/ewww/cwebp: No such file or directory
       tool not found
       found /home/myproject/www/wp-content/ewww/cwebp-alt, testing...
       ewww_image_optimizer_mimetype()
       testing mimetype: /home/myproject/www/wp-content/ewww/cwebp-alt
       finfo_file: application/x-executable
       ewww_image_optimizer_tool_found()
       testing case: w at /home/myproject/www/wp-content/ewww/cwebp-alt
       /home/myproject/www/wp-content/ewww/cwebp-alt: sh: /home/myproject/www/wp-content/ewww/cwebp-alt: No such file or directory
       tool not found
       ewww_image_optimizer_find_binary()
       ewww_image_optimizer_tool_found()
       testing case: w at cwebp
       cwebp: sh: cwebp: command not found
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: w at /usr/bin/cwebp
       /usr/bin/cwebp: sh: /usr/bin/cwebp: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: w at /usr/local/bin/cwebp
       /usr/local/bin/cwebp: sh: /usr/local/bin/cwebp: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: w at /usr/gnu/bin/cwebp
       /usr/gnu/bin/cwebp: sh: /usr/gnu/bin/cwebp: No such file or directory
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: w at /usr/syno/bin/cwebp
       /usr/syno/bin/cwebp: sh: /usr/syno/bin/cwebp: No such file or directory
       tool not found
       using: /home/myproject/www/wp-content/ewww/jpegtran-alt
       using: /home/myproject/www/wp-content/ewww/optipng
       using: /home/myproject/www/wp-content/ewww/gifsicle
       defining EWWW_IMAGE_OPTIMIZER_JPEGTRAN
       defining EWWW_IMAGE_OPTIMIZER_OPTIPNG
       defining EWWW_IMAGE_OPTIMIZER_GIFSICLE
       defining EWWW_IMAGE_OPTIMIZER_PNGOUT
       defining EWWW_IMAGE_OPTIMIZER_PNGQUANT
       defining EWWW_IMAGE_OPTIMIZER_WEBP
       ewww_image_optimizer_options()
       ABSPATH: /home/myproject/www/
       home url: http://www.fitness-studio-pau.fr
       site url: http://www.fitness-studio-pau.fr
       ewww_image_optimizer_savings()
       querying savings for single site
       query to be performed: SELECT SUM(orig_size-image_size) FROM ggfsk_ewwwio_images
       savings found: 1837100
       ewww_image_optimizer_install_paths()
       CPU architecture: x86_64
       generated paths:
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/jpegtran-linux64
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/optipng-linux
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/gifsicle-linux
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/pngquant-linux
       /home/myproject/www/wp-content/plugins/ewww-image-optimizer/cwebp-linux864
       /home/myproject/www/wp-content/ewww/jpegtran
       /home/myproject/www/wp-content/ewww/optipng
       /home/myproject/www/wp-content/ewww/gifsicle
       /home/myproject/www/wp-content/ewww/pngquant
       /home/myproject/www/wp-content/ewww/cwebp
       ewww_image_optimizer_tool_found()
       testing case: j at /home/myproject/www/wp-content/ewww/jpegtran-alt
       /home/myproject/www/wp-content/ewww/jpegtran-alt: Independent JPEG Group's JPEGTRAN, version 9a 19-Jan-2014
       optimizer found
       ewww_image_optimizer_tool_found()
       testing case: o at /home/myproject/www/wp-content/ewww/optipng
       /home/myproject/www/wp-content/ewww/optipng: OptiPNG version 0.7.5
       optimizer found
       ewww_image_optimizer_tool_found()
       testing case: g at /home/myproject/www/wp-content/ewww/gifsicle
       /home/myproject/www/wp-content/ewww/gifsicle: LCDF Gifsicle 1.87
       optimizer found
       ewww_image_optimizer_tool_found()
       testing case: p at
       tool not found
       ewww_image_optimizer_tool_found()
       testing case: w at
       : sh: -version: command not found
       tool not found
       ewww_image_optimizer_safemode_check()
       safe_mode =
       ewww_image_optimizer_exec_check()
       disable_functions: _dyuweyrj4,_dyuweyrj4r,dl
       suhosin_blacklist:
       ewww_image_optimizer_gd_support()
       GD found, supports:
       GD Version: bundled (2.1.0 compatible)
       FreeType Support: 1
       FreeType Linkage: with freetype
       T1Lib Support: 1
       GIF Read Support: 1
       GIF Create Support: 1
       JPEG Support: 1
       PNG Support: 1
       WBMP Support: 1
       XPM Support: 1
       XBM Support: 1
       JIS-mapped Japanese Font Support:
       ewww_image_optimizer_gmagick_support()
       ewww_image_optimizer_imagick_support()
       ewww_image_optimizer_find_binary()
       ewww_image_optimizer_tool_found()
       testing case: i at convert
       convert: Version: ImageMagick 6.6.0-4 2015-05-28 Q16 http://www.imagemagick.org
       imagemagick found
       ewww_image_optimizer_find_binary()
       ewww_image_optimizer_tool_found()
       testing case: n at nice
       nice: 15
       nice found
       ewww_image_optimizer_find_binary()
       ewww_image_optimizer_tool_found()
       testing case: t at tar
       tar: tar (GNU tar) 1.23
       tar found
       cloud JPG: off
       cloud PNG: off
       PNG extra compress: off
       cloud GIF: off
       cloud fast lossy: off
       remove metadata: on
       lossy JPG: off
       lossy PNG: off
       bulk delay: 1
       optipng level: 3
       pngout level: 2
       scheduled optimization: off
       deferred optimization: off
       disable auto-optimization: off
       include media library: off
       ewww_image_optimizer_get_image_sizes()
       Array ( [thumbnail] => Array ( [width] => 150 [height] => 150 ) [medium] => Array ( [width] => 300 [height] => 300 ) [large] => Array ( [width] => 1024 [height] => 1024 ) [tshowcase-thumb] => Array ( [width] => 160 [height] => 160 ) [event-post-thumb] => Array ( [width] => 630 [height] => 300 ) [event-post-thumb-box] => Array ( [width] => 300 [height] => 240 ) [post-thumbnail] => Array ( [width] => 999 [height] => 999 ) )
       disabled resizes:
       thumbnail: optimization=disabled creation=enabled
       medium: optimization=disabled creation=enabled
       large: optimization=disabled creation=enabled
       tshowcase-thumb: optimization=disabled creation=enabled
       event-post-thumb: optimization=disabled creation=enabled
       event-post-thumb-box: optimization=disabled creation=enabled
       post-thumbnail: optimization=disabled creation=enabled
       skip images smaller than: 0 bytes
       skip PNG images larger than: 0 bytes
       exclude originals from lossy: off
       exclude originals from metadata removal: off
       use system binaries: no
       jpegtran disabled: no
       optipng disabled: no
       pngout disabled: no
       gifsicle disabled: no
       webp conversion: on
       alt webp rewriting: off
       jpg2png: off
       ewww_image_optimizer_jpg_background()
       ewww_image_optimizer_jpg_background()
       ewww_image_optimizer_jpg_quality()
       png2jpg: off
       gif2png: on
       webp .htaccess rules not detected
       max_execution_time: 300
       ```
   
 * [https://wordpress.org/plugins/ewww-image-optimizer/](https://wordpress.org/plugins/ewww-image-optimizer/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/)
 * (@nosilver4u)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-missing-several/#post-6701200)
 * GMagick and Imagick are irrelevant since you have both GD and native ImageMagick.
 * So let’s focus on webp and pngout. The newer version of pngout doesn’t work on
   older servers. So, you can download the older version from here: [http://static.jonof.id.au/dl/kenutils/pngout-20130221-linux-static.tar.gz](http://static.jonof.id.au/dl/kenutils/pngout-20130221-linux-static.tar.gz)
 * If you don’t have anything to open a tar.gz file, you can use 7-zip to extract
   it. Then copy the x64 version to /home/myproject/www/wp-content/ewww/pngout-static
 * If you upload via FTP, make sure you transfer in BIN (binary) mode, not text/
   ASCII.
 * As far as webp support, it appears your server is not compatible with the bundled
   versions. That’s not unusual on a linux server, so check with your server admin(
   probably your webhost) to see if they can install webp for you.
 *  Thread Starter [oijkn](https://wordpress.org/support/users/oijkn/)
 * (@oijkn)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-missing-several/#post-6701230)
 * Hi nosilver4u,
 * Thank you for all this explanations ! I tried your advices but nothing work… 
   I have contacted the support of my webhost OVH to see what we can do to fix it!
 * I will tell you when i have more details 🙂
 * Regards.
 *  Thread Starter [oijkn](https://wordpress.org/support/users/oijkn/)
 * (@oijkn)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-missing-several/#post-6701341)
 * Hi,
 * Well I’m back in this link [ there is the config of the webhost server.](http://fpm5.4-check.cluster003.ovh.net/phpinfo.php)
 * Perhaps i can activate something for the compatibility of your plugin ?
 * Regards.
 *  Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/)
 * (@nosilver4u)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-missing-several/#post-6701344)
 * The issues with pngout and webp are more low-level than that. All the PHP stuff
   on your server is working just fine, since jpegtran, optipng, and gifsicle ARE
   working.
 * See if they can tell you what distribution and version number of linux you are
   using. We’re not looking necessarily for the kernel version, but something like
   Ubuntu 14.04 or RHEL 5 or CentOS 6.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error missing several files’ is closed to new replies.

 * ![](https://ps.w.org/ewww-image-optimizer/assets/icon-256x256.png?rev=1582276)
 * [EWWW Image Optimizer](https://wordpress.org/plugins/ewww-image-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ewww-image-optimizer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ewww-image-optimizer/)
 * [Active Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ewww-image-optimizer/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Shane Bishop](https://wordpress.org/support/users/nosilver4u/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/error-missing-several/#post-6701344)
 * Status: resolved