Title: “Error not loaded, not enabled” Last modified: September 9, 2022 --- # “Error not loaded, not enabled” * Resolved [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/) * Hi guys, * I just noticed my ads stopped showing: * > [View post on imgur.com](https://imgur.com/dRc36x3) * > [View post on imgur.com](https://imgur.com/YuGKxEz) * But I did not change something, the only thing I did was to update plugin “Quantcast choice” * Can you help me? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-not-loaded-not-enabled%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/error-not-loaded-not-enabled/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-not-loaded-not-enabled/page/2/?output_format=md) * Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/) * (@spacetime) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15994170) * Hello, * you have javascript error on the page: * ``` Uncaught ReferenceError: WebFont is not defined at :2:1 at (index):3:5342 at new Promise () at RocketLazyLoadScripts._transformScript ((index):3:5034) at async RocketLazyLoadScripts._loadScriptsFromList ((index):3:5435) ``` * Consequently the consent plugin does not run, __tcgapi function is missing and Ad Inserter does not insert ads. * You need to fix that error. Try to disable Rocket Loader (if it is enabled) and any caching or optimizing plugin. * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15995926) * Hi. Thank you. * Can you note which code I need to insert on Cloudflare to make** an exception** so I dont need to disable the option?? * Just because it is a good option for my site to improve speed metrics. * I also have the plugin installed on musicmundial.com/en/ and it is working normally on that site. Why? Settings are the same. * Pd: Also I want to tell you that changing the rule from ✅️ to ❌️ on adinserter’s wordpress pluging worked for me but I am waiting to see if Adsense tells me the error. * I will be grateful for your help. Thank you * Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/) * (@spacetime) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15995998) * No, sorry. I have no clue what is causing the error. Disable all javascript optimizations and then enable one by one to see where it fails. * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996082) * Hi again, * I noticed Rocket Loader is not activated [https://i.imgur.com/3ElyuTU.png](https://i.imgur.com/3ElyuTU.png)( I just noticed it because I was out and now I am at home, I thought it was activated). * Then I don’t know why is the error showing. * What do you suggest? * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996085) * Just another question, If I activate RGPD on Adsense, can I deactivate Quantcast and delete the settings? Just to use Adsense code normally? * Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/) * (@spacetime) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996116) * No clue about the error. I can mainly help you regarding Ad Inserter. * If you mean GDPR then you can configure Ad Inserter to work without Quantcast cookie check. Delete cookie/url parameter list: [https://adinserter.pro/faq/gdpr-compliance-cookies-consent](https://adinserter.pro/faq/gdpr-compliance-cookies-consent) * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996176) * Hi again, * Then the only solution is stop using Ad Inserter, because I also don’t know why is happening this error. * I said that is not activated, then I don’t know why is showing that error. * Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/) * (@spacetime) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996178) * As explained, the error has nothing to do with Ad Inserter. * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996182) * But setting is the same thay the sister website and this is showing errors :/ * Activating and deactivating the option in Cloudflare did not worked. * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996400) * I just deleted line: euconsent-v2[vendor][consents][755]=true && euconsent-v2[ purpose][consents][1]=true, euconsent-v2[gdprApplies]=false * Ads are now appearing and now I have not the “IAB” error * But still receiving a “JAVASCRIPT ERROR” [https://i.imgur.com/RQom4tm.png](https://i.imgur.com/RQom4tm.png) * What should I do? * Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/) * (@spacetime) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15996957) * The IAB TCF API check is performed only when some block is configured to use it. * Since you still have javascript errors on the page, the plugin is still reporting that – as this might have an impact on client-side functions and ad codes: [https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15994170](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15994170) * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15998084) * Can I acquire pro and get help from Support to fix all my errors? * Thank you! * Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/) * (@spacetime) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-15999332) * Hello, * Ad Inserter Pro users get access to individual support regarding the plugin and settings. * However, your issue has nothing to do with the plugin (something related to WebFont). Try to open a thread on the general WP support forum: * > [Welcome to the WordPress.org support forums](https://wordpress.org/support/welcome/) * Thread Starter [sneesel](https://wordpress.org/support/users/sneesel/) * (@sneesel) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-16007795) * Hi Spacetime. * Just to inform you I deleted IAB and Adsense is still working normally. * I just want to ask you another issue, when I go from one entry to another one, sometimes ads doesn’t load. * I need to push F5 (reload) to see ads. Can my visitors be experiencing this? * Does PRO have better features for showing ads? Thank you! * Plugin Author [Spacetime](https://wordpress.org/support/users/spacetime/) * (@spacetime) * [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/#post-16007807) * The plugin does not show any ads, it only inserts ad codes: [https://adinserter.pro/faq/how-ad-inserter-works](https://adinserter.pro/faq/how-ad-inserter-works) * AdSense ads are served by Google. And sometimes they are not served. Only Google knows why. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/error-not-loaded-not-enabled/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-not-loaded-not-enabled/page/2/?output_format=md) The topic ‘“Error not loaded, not enabled”’ is closed to new replies. * ![](https://ps.w.org/ad-inserter/assets/icon-256x256.jpg?rev=1502039) * [Ad Inserter - Ad Manager & AdSense Ads](https://wordpress.org/plugins/ad-inserter/) * [Frequently Asked Questions](https://wordpress.org/plugins/ad-inserter/#faq) * [Support Threads](https://wordpress.org/support/plugin/ad-inserter/) * [Active Topics](https://wordpress.org/support/plugin/ad-inserter/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ad-inserter/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ad-inserter/reviews/) * 16 replies * 2 participants * Last reply from: [sneesel](https://wordpress.org/support/users/sneesel/) * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/error-not-loaded-not-enabled/page/2/#post-16011399) * Status: resolved