Title: Error notification
Last modified: November 20, 2020

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# Error notification

 *  Resolved [Soulstudio](https://wordpress.org/support/users/soulstudio/)
 * (@soulstudio)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-notification-4/)
 * WordPress website notified my client about technical issues with Jetpack, here
   is the error message:
 * `An error of type E_COMPILE_ERROR was caused in line 30 of the file /home/user/
   public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/autoload_functions.
   php. Error message: require_once(): Failed opening required '/home/user/public_html/
   wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-health.php'(
   include_path='.:/opt/alt/php74/usr/share/pear')`
 * As far as I can tell, everything works on the website and everything is up to
   date (Jetpack, core, plugins).
 * Thanks!

Viewing 1 replies (of 1 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-notification-4/#post-13688212)
 * Hi there,
 * Thanks for sharing the error message. As a first step here, would you please 
   delete Jetpack and then reinstall it? You can follow these steps to do that:
 * 1. Start at **Plugins** → **Installed Plugins**.
    2. If Jetpack is currently 
   active, click **Deactivate** to disable it. Then click **Delete** to remove it
   from your site: 3. Go to **Plugins**  → **Add New**. 4. Search for “Jetpack by
   WordPress.com”. 5. Click **Install** and then **Activate**.
 * When Jetpack is installed, click the green **Set up Jetpack** button to reconnect.
 * This handy guide explains that process in more detail:
 * [https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack](https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack)
 * You shouldn’t lose any settings or any of your stats or subscribers in doing 
   so, as that info is stored in our system here.

Viewing 1 replies (of 1 total)

The topic ‘Error notification’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/error-notification-4/#post-13688212)
 * Status: resolved