Title: Error notification sendinblue
Last modified: November 5, 2022

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# Error notification sendinblue

 *  Resolved [ivanivanov18](https://wordpress.org/support/users/ivanivanov18/)
 * (@ivanivanov18)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/error-notification-sendinblue/)
 * Hi,
 * I have your plugin and sendinblue woocommerce plugin installed. Your plugin is
   showing a compatibility error notification of two plugins. And it is said to 
   disable sending messages to Sendinblue, but after disabling the error is still
   shown and it cannot be removed. Everything works correctly, just the notification
   itself appears every time the page is loaded.
 * [https://drive.google.com/file/d/1eUPsHuB9bVFxulFjsfIxBN-aIY2zTsQo/view?usp=share_link](https://drive.google.com/file/d/1eUPsHuB9bVFxulFjsfIxBN-aIY2zTsQo/view?usp=share_link)
 * [https://drive.google.com/file/d/1Hrv87dzvfEIUfIZvCX7HHdVAbRMw8G9Z/view?usp=share_link](https://drive.google.com/file/d/1Hrv87dzvfEIUfIZvCX7HHdVAbRMw8G9Z/view?usp=share_link)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [nomad1108](https://wordpress.org/support/users/nomad1108/)
 * (@nomad1108)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/error-notification-sendinblue/#post-16177715)
 * I’ve the same issue.
 * Also adding that the warning message is for “Sendinblue – WooCommerce Email Marketing”
   but this plugin is just to allow users to subscribe to your newsletter via the
   checkout page, so it should not conflict with WP Mail…
 * I’ve “Sendinblue – WooCommerce Email Marketing” plugin enabled but “Newsletter,
   SMTP, Email marketing and Subscribe forms by Sendinblue” plugin disabled so I
   shouldn’t get this warning message.
 * Thanks!
 *  Plugin Support [Dake](https://wordpress.org/support/users/dakeg/)
 * (@dakeg)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/error-notification-sendinblue/#post-16178270)
 * Hi [@ivanivanov18](https://wordpress.org/support/users/ivanivanov18/) and [@nomad1108](https://wordpress.org/support/users/nomad1108/),
 * Thank you for reaching out to us and we apologize for the delay.
 * We were able to reproduce the issue, the notification should not appear if you’ve
   performed the necessary steps, but Sendinblue – WooCommerce Email Marketing/Newsletter,
   SMTP, Email marketing and Subscribe forms by Sendinblue had recently performed
   an update and now we need to verify that there is indeed no conflict.
 * To add a bit of context, if the “Enable Sendinblue to send WooCommerce emails.”
   option is enabled, it will conflict with WP Mail SMTP since you are already using
   the Sendinblue mailer.
 * In the meantime, since you are not experiencing any issues on in regards to email
   delivery, if you’re willing the notification can be removed with a little custom
   code:
 *     ```
       // Exclude "Sendinblue - WooCommerce Email Marketing" plugin form WP Mail SMTP conflicts list.
       add_filter( 'wp_mail_smtp_conflicts_is_conflicting_plugin', function ( $conflict, $plugin ) {
   
        if (
         isset( $plugin['slug'] ) &&
         $plugin['slug'] === 'woocommerce-sendinblue-newsletter-subscription/woocommerce-sendinblue.php'
        ) {
         $conflict = false;
        }
   
        return $conflict;
       }, 10, 2 );
       ```
   
 * In case it helps, here’s a tutorial with the most common ways to add custom code
   like this: [https://www.wpbeginner.com/beginners-guide/beginners-guide-to-pasting-snippets-from-the-web-into-wordpress/](https://www.wpbeginner.com/beginners-guide/beginners-guide-to-pasting-snippets-from-the-web-into-wordpress/).
 * For the most beginner-friendly option in the guide above, I’d recommend using
   the [WPCode](https://wordpress.org/plugins/insert-headers-and-footers/) plugin:
   [http://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/](http://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/).
   This will protect your code from updates and keep it easy to manage right within
   your WordPress admin area.
 * I hope this helps! Could you please let me know if I can clarify any of the information
   above or provide you with more details?
 * Thank you! 🙂
 *  [nomad1108](https://wordpress.org/support/users/nomad1108/)
 * (@nomad1108)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/error-notification-sendinblue/#post-16178413)
 * Hi [@dakeg](https://wordpress.org/support/users/dakeg/),
 * Thanks for getting back to us.
 * Just to clarify, there are 2 different plugins from Sendinblue:
    1. Newsletter,
   SMTP, Email marketing and Subscribe forms by Sendinblue 2. Sendinblue – WooCommerce
   Email Marketing
 * On my side 1. is deactivated and with 2. I’ve followed the steps from the warning
   message to disable the option “Enable Sendinblue to send WooCommerce emails”.
 * But even if I did that, I’m still getting the warning?
    -  This reply was modified 3 years, 7 months ago by [nomad1108](https://wordpress.org/support/users/nomad1108/).
 *  Plugin Support [Dake](https://wordpress.org/support/users/dakeg/)
 * (@dakeg)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/error-notification-sendinblue/#post-16178797)
 * Hi [@nomad1108](https://wordpress.org/support/users/nomad1108/)
 * We are aware that they are separate plugins, in my initial response I should 
   have added spaces next to the “/” I added between both plugin names so that it
   would have been clearer.
 * One of their recent updates seems to have changed a key aspect of their plugin
   such that our compatibility notification no longer stops appearing when the “
   Enable Sendinblue to send WooCommerce emails” option is disabled.
 * Since you have already disabled the option, you should not be experiencing any
   email delivery issues.
 * We will most likely remove/refine the notification in our next release once we’ve
   confirmed there is no longer a conflict, but in the meantime, if you’d like the
   notification to be removed asap, you would need to utilize the snippet I provided
   above.
 *  [nomad1108](https://wordpress.org/support/users/nomad1108/)
 * (@nomad1108)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/error-notification-sendinblue/#post-16180099)
 * Got it, I’ll wait for your next release then.
 * Thank you [@dakeg](https://wordpress.org/support/users/dakeg/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error notification sendinblue’ is closed to new replies.

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 * 5 replies
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 * Last reply from: [nomad1108](https://wordpress.org/support/users/nomad1108/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/error-notification-sendinblue/#post-16180099)
 * Status: resolved