Title: error occurred processing the form
Last modified: May 27, 2020

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# error occurred processing the form

 *  Resolved [mcsandy](https://wordpress.org/support/users/mcsandy/)
 * (@mcsandy)
 * [6 years ago](https://wordpress.org/support/topic/error-occurred-processing-the-form/)
 * I keep getting this error message.
 * I can’t get the form to work. No submissions, so I know there is an error, but
   I can’t find where I’ve made it. I don’t know what else to do.
 * Please help.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [mcsandy](https://wordpress.org/support/users/mcsandy/)
 * (@mcsandy)
 * [6 years ago](https://wordpress.org/support/topic/error-occurred-processing-the-form/#post-12900959)
 * I should mention I’ve disabled all the plugins except Elementor & Elementor Pro
   and still it doesn’t work.
 *  Thread Starter [mcsandy](https://wordpress.org/support/users/mcsandy/)
 * (@mcsandy)
 * [6 years ago](https://wordpress.org/support/topic/error-occurred-processing-the-form/#post-12901087)
 * I tested it again.
 * I can get it to work when I set a fixed price, but I can’t get it to work when
   I let the customer choose a price. I had help setting that up here [https://wordpress.org/support/topic/customer-can-choose-their-own-price/#post-12827248](https://wordpress.org/support/topic/customer-can-choose-their-own-price/#post-12827248)
 * I really want the customer to be able to set their own price, but I’m obviously
   doing something wrong.
 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [6 years ago](https://wordpress.org/support/topic/error-occurred-processing-the-form/#post-12906970)
 * HI [@mcsandy](https://wordpress.org/support/users/mcsandy/)
 * I hope you’re well today!
 * The steps to allow customers set their own prices would be like this:
 * 1) create your form, just like a regular form with a fixed price and make sure
   it’s working
 * 2) edit the form and add two fields to it: a “number” field; this will be the
   field where you customers set their price
 * 3) Edit the payment field and in “Payment amount” change option from “Fixed” 
   to “Variable”; a drop-down list will show up so select your “number” field there
 * Once you save the form it should be showing a number field and a value from there
   would be used as payment amount.
 * I see that this was explained in that other ticket but if it’s not working for
   you, I’m afraid I can’t tell much more without seeing it “in action”.
 * There’s an option to export the form from Forminator. You can do it by going 
   to “Forminator -> Forms” page and selecting “export” from the drop-down menu 
   under the little “gear” icon on the right for the given form.
 * Could you, please, do this and share the export file with us so we could check
   the form configuration and test it?
 * It would help a lot in troubleshooting the case.
 * Best regards,
    Adam
 *  Thread Starter [mcsandy](https://wordpress.org/support/users/mcsandy/)
 * (@mcsandy)
 * [6 years ago](https://wordpress.org/support/topic/error-occurred-processing-the-form/#post-12911008)
 * It works! OMG Thank you so much!!

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 2 participants
 * Last reply from: [mcsandy](https://wordpress.org/support/users/mcsandy/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/error-occurred-processing-the-form/#post-12911008)
 * Status: resolved