Title: Error occurred while Access key validating
Last modified: October 5, 2025

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# Error occurred while Access key validating

 *  Resolved [d_alinus2004](https://wordpress.org/support/users/d_alinus2004/)
 * (@d_alinus2004)
 * [8 months ago](https://wordpress.org/support/topic/error-occurred-while-access-key-validating/)
 * Hello there,
 * I just try to reconect my website with the pro version and i receive this error:
 *  Oct 05 2025 16:46:06: Error occurred while Access key validating. Testing is
   failed. Please check the Access key.
 * Any ideea how i can check if all it’s OK? I confirm you that the **access key**
   it’s OK and i hve renew the payment now 3 mounth ago!
 * Many regards

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [8 months ago](https://wordpress.org/support/topic/error-occurred-while-access-key-validating/#post-18668743)
 * Hello [@d_alinus2004](https://wordpress.org/support/users/d_alinus2004/),
 * One of these solutions should help:
    1. Click “Synchronize with Cloud” in the plugin settings, wait until the rotating
       icon disappears and refresh the page.
    2. Please check the access key you inserted into the plugin. If you use our Anti-
       Spam plugin, the access key should match the one in the Anti-Spam Dashboard:
       [https://cleantalk.org/my?cp_mode=antispam](https://cleantalk.org/my?cp_mode=antispam)
 * Did it help you?
 *  Thread Starter [d_alinus2004](https://wordpress.org/support/users/d_alinus2004/)
 * (@d_alinus2004)
 * [8 months ago](https://wordpress.org/support/topic/error-occurred-while-access-key-validating/#post-18668755)
 * Hello, Yes offcours that help me! Now it’s OK!
 * Many thank’s for you help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error occurred while Access key validating’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [d_alinus2004](https://wordpress.org/support/users/d_alinus2004/)
 * Last activity: [8 months ago](https://wordpress.org/support/topic/error-occurred-while-access-key-validating/#post-18668755)
 * Status: resolved